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2022-23 RCC Catalog


2022-2023 Applied Technology Pathway
can be completed completely online
Applied Technology guided pathway at RCC

Computer Support Technician

Associate of Applied Science Degree

About the Program

The Computer Support Technician program is designed to prepare students for employment in computer support positions within an organization. It will also provide skills in computer hardware and software to meet the needs of an increasingly technical society.

Program Learning Outcomes

The curriculum in RCC courses is derived from a set of identified learning outcomes that are relevant to the discipline. Program learning outcomes for the Computer Support Technician Associate of Applied Science are:

  • Recommends appropriate equipment acquisitions, maintenance, upgrade and life-cycling in the workplace.
  • Applies operating system and hardware concepts and principles to problem solving in the context of computer systems.
  • Apply standard business productivity software to support electronic projects.
  • Outlines basic troubleshooting processes and procedures from initial diagnosis to final documentation and reporting.
  • Develops technical documentation to support organizational needs to interact and communicate effectively.

Entry Requirements

Students are required to complete the Placement Process to determine skill level and readiness in math, reading, and writing. As part of their training program, students must begin with the courses within their skill level as determined through the Placement Process.

Advanced Standing

Coursework from accredited universities will be accepted in accordance with college policies and the Computer Science Department chair's approval. In order to ensure that coursework is current, program courses over five years old must be reviewed and approved by the appropriate department chair before being accepted toward core requirements. Each College Now credit student must meet with the department chair to determine placement.

Credits earned in the successful completion of this program can be applied to other certificates and degrees in the Career Pathway. For more information, speak to a program advisor.

Graduation Requirements

Students completing the required credits in this program with a grade of “C” or better will receive their degrees. Certain prerequisite and required courses are graded on a pass/no pass basis only. A grade of "P" for these courses indicates a student earned the equivalent of a "C" or better grade.

This guide lays out an optimal path to graduate. Where zero credits are listed in the prerequisites, students may place into a higher-level(s) based on designated placement score(s). Note, some prerequisites may be required for graduation. Please consult an advisor with any program completion questions.

TOTAL PROGRAM CREDITS:

90-92
Program email address: [email protected]
Program Prerequisites
Course No. Course Title Alternate Course(s) Comments

CIS120

Concepts in Computing I 1

 

 

MTH63

Applied Algebra I

MTH60

or designated placement score

WR115

Introduction to Expository Writing

 

or designated placement score

Prerequisites - credits vary based on Placement Score(s): 0-9

 

Fall
      Check in with Advisor

CIS140

Introduction to Operating Systems

 

 

MTH96

Applied Algebra II

MTH65

or higher-level Math

WR121

English Composition I

 

 

CIS125DB

Database Management Systems

 

 

 

Term Credits: 15

 

 

Winter

CIS179

Introduction to Networks

 

 

BT178

Customer Service

winter/summer

COMM218

Interpersonal Communication

COMM111

or COMM225 (two COMM courses required for program)

WR227

Technical Writing

WR122

 

 

Term Credits: 15

 

 

Spring

CIS125WW

Word Processing Applications

 

 

COMM225

Small Group Communication and Problem-solving

COMM111

or COMM225 (two COMM courses required for program)

CIS227

PC Hardware Fundamentals and Repair

 

 

CIS240

Advanced Operating Systems

 

 

CIS125V

Visio

 

spring term only

 

Term Credits: 15

 

 

Fall
      Check in with Advisor

PSY101

Psychology of Human Relations

 

 

HE250

Personal Health

HE112,252, 261 or HPE295

 

CIS125SS

Spreadsheet Applications

 

 

BA101

Introduction to Business

 

 

CIS125PT

Effective Presentations

 

fall term only

 

Term Credits: 16

 

 

Winter

CIS225

Computer End-User Support I

 

winter term only

CS133C#

Programming Fundamentals Using C#

 

winter term only or CS160 (fall/spring term only) or CS161U (fall term only) or programming language course

CIS284

Network Security Fundamentals

 

 

BA109

Ready, Set, Work: Techniques for Landing a Job

 

or approved program elective

 

Term Credits: 14

 

 

Spring

CIS240LX

Advanced Operating Systems - Linux

 

 

CIS279

Network Operating Systems

 

 

CS275

Data Base Development I

SOC237

CS275 offered spring term only, or other program elective

CIS280

Cooperative Work Experience/Computer Information Science

 

 

 

Term Credits: 15

 

 

Approved Program Electives

(6-8 credits required)

Course No. Course Title Credits

BA109

Ready, Set, Work: Techniques for Landing a Job

2

CIS280

Cooperative Work Experience: Computer Information Sciences

variable

CIS285

Network Security II

4

CS133C#

Programming Fundamentals Using C#

4

CS160

Introduction to Computer Science

4

CS161U

Computer Science I

4

CS162U

Computer Science II

4

CS275

Database Development I

4

EET      

Any electronics course(s)

variable

MTH     

Any math course(s) MTH105 or higher

variable

SOC237

Communication, Relationships and Technology

4

1 Approved Computer Information Science or Computer Science course, CIS120/CS120 or above, or documented computer proficiency within the past ten years.

For more information, contact the Computer Information Science Department.

Computer Information and Science faculty and staff can also be reached by:
Phone: 541-956-7500
Email: [email protected]
Web address: www.roguecc.edu/computerscience
TTY: Oregon Telecom Relay Service, 711

2022-23 RCC Catalog