Housing and Utility Resources
Statewide Housing Resources
Oregon Housing and Community Services
Renter Eviction Updates as of March 2022: Landlord and Tenant Law
Counties
Housing in Jackson County
Community Action Partnership
Access in Jackson County
Housing Association Jackson County
Maslow Project for ages 21 or younger
Housing in Josephine County
Maslow Project for ages 21 or younger
Josephine Housing & Community Development Council
UCAN Housing and Homeless Services
Homeless Housing Services, Jackson and Josephine Counties
Homeless services at the Gospel Rescue Mission: Grants Pass Oregon - Helping the Homeless in Southern Oregon by the grace and strength of Christ, with Care and Commitment. 541-476-0082
Homeless services for teens at Hearts with a Mission: Youth Shelter for individuals ages 0-22
Medford Shelter: 541-646-7385
Grants Pass Shelter: 541-956-4190
Maslow Project for ages 21 or younger
UCAN in Josephine County
Rogue Retreat: Restoring Lives in Our Community, 541-499-0880
Provides 5 different levels of housing and shelter to homeless individuals and families that get them out of survival mode and give them a stable foundation. Click here for more details.
Emergency Housing Services
Women’s Crisis Support Team, Grants Pass: For women and children fleeing domestic violence in Josephine County.
Women's Crisis Support Team (WCST) provides advocacy and intervention services 24 hours a day, seven days a week, and 365 days a year. If you need help, whether it be safety planning, information about restraining orders or safe shelter, or just talking about your next step, please call our crisis hotline at 541-479-9349
Illinois Valley Safe House Alliance, Cave Junction: Call 541-592-2515. (After hours, call WCST at 541-479-9349.)
Community Works, Medford
Dunn House Emergency Housing, Medford
Utilities
Energy Assistance - Oregon Energy Fund
Jackson County
ACCESS
3630 Aviation Way
Medford, OR 97504
Phone: 541-779-9020 / 541-779-6691 Ext. 372
Alt: 541-779-6691
Fax: 541-779-8886
Website: www.accesshelps.org
Emergency Bill Pay Assistance: Energy Assistance
Hours of Operation: Monday-Friday 8:00 a.m.- 5:00 p.m.
Walk-In's Allowed: ACCESS now allows you to schedule energy assistance appointments through their website. Visit https://www.accesshelps.org/energy-assistance for details. As of 7/1/20, ACCESS is open Mon-Thurs, 7:30 a.m.- 6:00 p.m., and Fri 8:00 a.m. - 4:30 p.m.. The lobby remains closed for in-person visits. Staff are able to assist by phone and email.
Appointment Required: Yes
Email Waitlist: [email protected]
About ACCESS: Since 1976, ACCESS has been providing food, housing, warmth and other essential services to Jackson County's low-income children, families seniors and people with disabilities.
The Salvation Army - Medford
922 N Central
Medford, OR 97501
The Salvation Army of Medford (TSA-Medford) serves low-income people in Jackson County.
Phone: 541-772-8149
Fax: 541-842-2489
Website: jacksoncounty.salvationarmy.org/medford/
Hours of Operation: Tuesday - Friday, 9:00 a.m.- 3:00 p.m.
No Walk-In's Allowed: Remember when leaving a message with this Oregon Energy Fund partner to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
Email Waitlist: No
Society of St Vincent DePaul
2424 N. Pacific Hwy
Medford, OR 97501
Phone: 541-772-3828
Website: www.stvincentdepaulmedford.info
Hours of Operation: Monday-Friday 10:00 a.m.- 2:00 p.m.
Walk-In's: St. Vincent de Paul is currently accepting energy assistance applications via phone and email. No walk-ins accepted at this time.
Email Waitlist: Yes.
Josephine County
United Community Action Network - Grants Pass
125 NE Manzanita
Grants Pass, OR 97526
Phone: 541-956-4050
Fax: 541-956-4451
Website: www.ucancap.org
Hours of Operation: Monday-Friday 9:00 a.m.- 5:00 p.m. (closed from 12 Noon -1:00 p.m.)
Walk-In's: No; please call to schedule an appointment. Please remember if leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
Email Waitlist: No
About United Community Action Network: Since 1969, United Community Action Network (UCAN) has been committed to promoting resources and opportunities that increase the self- sufficiency of all low-income families and individuals of Douglas and Josephine Counties.
Oregon Housing and Community Services: Utility Bill Payment Assistance
Oregon Housing and Community Services: Energy and Weatherization (WX)
Pacific Power can extend payments on past due balances
Pacific Power helping Washington customers recover from economic hardship due to COVID-19. It's important that you contact us now to take advantage of our flexible options and special funding resources available for a limited time to help get your account back on track. We're resuming normal business practices, including issuing past due and disconnect notices for non-payment. You can easily set up a payment plan and extend your due date online, or call us anytime at -888-221-7070.
Temporary Assistance for Needy Families (TANF) State of Oregon Cash Assistance
TANF provides cash assistance to low-income families with children. These benefits help meet a family's basic needs like food, clothing, rent and utilities while they work toward self-sufficiency.
Eligibility and how to apply
Log into ONE - View messages, report changes, re-apply
EBT card - How to use, check your balance, lost or damaged card
211info: Our nonprofit contact center launched in 1980 as a crisis line. In 2004, we transformed into a 211 service, providing callers with referrals to basic needs programs such as food, shelter, health care and more. Since then, we’ve expanded: consumers can still reach us by calling 211, but they can also text or email, or use our mobile app and online database.
To speak with a Community Information Specialist about resources in your area:
CALL 211 or 1-866-698-6155
TEXT your zip code to 898211 (TXT211), Monday-Friday 9am-5pm
EMAIL [email protected], Monday-Friday 9am-5pm
PHONE 24 hours per day / 7 days a week
Or search for resources on our online database or download our app.