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Job Code: 9190

Job Category:
Community, Social Services, and Nonprofit
Job Title:
Family Advocate (Jackson County)
Job Summary:

The Family Advocate (FA) establishes and maintains relationships with families based on trust and respect. Advocates provide support to families in the Head Start program helping them in achieving their family goals and success. The FA works with families in the areas of Social Services, Health, Nutrition, Disabilities, Mental Health, and Parent Engagement. They develop compassionate partnerships with families and provide referrals and support in accessing community resources for needed services. The FA assists families in crisis and supports the culture and value of each family. Advocates are responsible for meeting Head Start performance standards and following the Agency policies and procedures.


I. ERSEA (Eligibility, Recruitment, Selection, Enrollment, and Attendance)
A. Actively conduct outreach, recruitment and registration;
B. Work closely with teacher(s) and families to address child attendance concerns.

A. Develop strong working relationships with families to facilitate the development of goals relevant and meaningful to each individual family.
Complete, update and maintain all relevant forms (electronic, paper, etc.) in an accurate and timely manner;
Conduct a minimum of one home visit contact per family per program year;
Provide support, education and resources to parents to ensure the health and well-being of their child;
Assist families in obtaining current, up-to-date preventative medical, dental, mental health, disabilities, and nutrition requirements, including all necessary referrals and follow-up;
Obtain appropriate release of information forms;
Assist families in accessing services and address barriers to service, as needed, including advocacy with service providers when appropriate;
Maintain active and current documentation of needed treatments, follow-up efforts and plans made with families.

A. Provide referrals or resources as appropriate.
B. Support families in making decisions and taking active steps to address the crisis.

A. Maintain accurate, organized and up to date documentation of all efforts and contacts in working with families.
B. Complete, collect and report required data within set timeframes (e.g., changes to address, phone, medication, etc.).
C. Maintain proper records and receipts for FA purchase orders and petty cash.

A. Communicate and debrief with staff at center, in classroom and in meetings as scheduled.
Attend and participate in center, department and agency meetings and trainings as assigned;
Participate in weekly child staffings as scheduled with education team(s);
Participate in consultations and child guidance meetings as requested;
Attend other interagency meetings, as scheduled;
Maintain ongoing communication with teacher(s) regarding shared children and families;
Maintain ongoing communication with Department Supervisors and Site Managers regarding workflow and assigned children and families.

A. Engage parents as full partners in the education of their child and their preparation for kindergarten.
B. Encourage and maintain active parent leadership in the center, providing parents opportunities to be involved in group activities, including Policy Council, Center Parent Committees and educational activities, based on interest and need;
C. Engage parent in contributing to program activities and services through volunteering, community service, etc.
D. Work with other staff to engage parent in individualized goals and interactive activities with their child at school, at home and in the community.
E. Assist parents as adult learners to recognize and address their own literacy goals.
F. Link parents to and support them in training that contributes to self-sufficiency.
G. Support and assist families in transitioning to kindergarten; link parents with their childs next school.

A. Develop and pursue relationships with community providers in order to advocate for the needs and interests of Head Start families.
B. Participate with a specific community partner to exchange knowledge and develop collaboration.
C. Be an ambassador for the program in the community.


Education: High school diploma or equivalent required and 18 months of employment related experience and be able to obtain a credential or certification in social work, human services, family services, counseling or a related field within 18 months of hire;
Degree or certificate related to the work, i.e., social work, human services, family services, counseling, or related field. (Some community colleges offer a Family Support Worker certificate program.)

Possession of a degree unrelated to the work (i.e., in a field other than those stated above) will be required to have 9 months of employment related to the position and be able to obtain an approved credential or certificate in social work, human services, family services, counseling or related field within 18 months of hire.

Experience: Minimum two years in social services with adults and work with low-income families preferred.
Business Name:
Southern Oregon Head Start
Contact Person:
Valerie Banek
1001 Beall Lane
Central Point, OR 97501
Phone #: (541) 734-5150 Ext: 1025
Fax: (541) 245-9188
E-Mail: [email protected] 
Web Site:
Application Procedure:
For a complete job description and to apply, go to:
Job Location: Jackson County
Shift: Full-time Permanent Position
Days: Mondays Tuesdays Wednesdays Thursdays Fridays
Pay Rate: 16.50 - 23.00 Hourly
Pull Date: 10/14/2022
Hours Per Week: 0
Number of Openings: 5

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Positions advertised are not affiliated with nor endorsed, screened, or monitored by Rogue Community College. This page is a free service offered to employers looking to advertise position vacancies to reach our students and members of the community seeking work. Potential applicants will apply directly through the employer, not utilizing the RCC application process. Rogue Community College is not responsible for any portion of the advertising content, validity of the position vacancy, or resulting communication and/or employment relationship between applicants and the external employer(s).