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Guided Pathways
2021-2022 Applied Technology Pathway
Applied Technology guided pathway at RCC

Computer Support Technician

Associate of Applied Science Degree

About the Program

The Computer Support Technician program is designed to prepare students for employment in computer support positions within an organization. It will also provide skills in computer hardware and software to meet the needs of an increasingly technical society.

Program Learning Outcomes

The curriculum in RCC courses is derived from a set of identified learning outcomes that are relevant to the discipline. Program learning outcomes for the Computer Support Technician AAS are:

Makes recommendations regarding appropriate equipment acquisitions, maintenance, upgrade and life-cycling in the workplace.

Applies operating system and hardware concepts and principles to problem solving in the context of computer systems.

Troubleshoots and solves a variety of equipment-related issues in a workplace environment.

Uses standard business productivity software to support electronic projects.

Explains basic troubleshooting processes and procedures from initial diagnosis to final documentation and reporting.

Develops technical documentation to support organizational needs.

Explains and demonstrates how to interact and communicate effectively with people of different technical backgrounds and professional positions.

Works effectively as an individual under guidance and as a member of a team.

Entry Requirements

Students are required to complete the Placement Process to determine skill level and readiness in math, reading, and writing. As part of their training program, students must begin with the courses within their skill level as determined through the Placement Process. In addition, students may also be required to enroll in classes that would increase their employability and success.

Advanced Standing

Coursework from accredited universities will be accepted in accordance with college policies and the Computer Science Department chair's approval. In order to ensure that coursework is current, program courses over five years old must be reviewed and approved by the appropriate department chair before being accepted toward core requirements. Each College Now credit student must meet with the department chair to determine placement.

Credits earned in the successful completion of this program can be applied to other certificates and degrees in the Career Pathway. For more information, speak to a program advisor.

Graduation Requirements

Students completing the required credits in this program with a grade of “C” or better will receive their degrees. Certain prerequisite and required courses are graded on a pass/no pass basis only. A grade of "P" for these courses indicates a student earned the equivalent of a "C" or better grade.


TOTAL PROGRAM CREDITS:

92-97

Program Map

This guide lays out an optimal path to graduate. Where zero credits are listed in the prerequisites, students may place into a higher level(s) based on designated placement score(s). Note, some prerequisites may be required for graduation. Please consult an advisor with any program completion questions.

Program Prerequisites
Course No. Course Title Credits Alternate Course Comments

CIS120

Concepts in Computing I 1

0-2

 

 

MTH63

Applied Algebra I

0-4

MTH60/
BT160

or designated placement score

WR115

Introduction to Expository Writing

0-3

 

 

Prerequisites credits vary based on Placement Score(s):

0-9

 

Fall

CIS140

Introduction to Operating Systems

4

 

 

MTH96

Applied Algebra II

4

MTH65

or higher level Math

WR121

English Composition I

4

 

 

CIS125DB

Database Management Systems

3

 

 

 

Total Credits:

15

 

 

Winter

CIS179

Introduction to Networks

4

 

 

BT178

Customer Service

3

 

COMM218

Interpersonal Communication

4

 

or COMM111, 225 (two COMM courses required for program)

WR227

Technical Writing

4

WR122

 

 

Total Credits:

15

 

 

Spring

CIS125WW

Word Processing Applications

3

 

 

COMM225

Small Group Communication and Problem-solving

4

COMM111

COMM225 offered spring term only (two COMM courses required for program)

CIS227

PC Hardware Fundamentals and Repair

3

 

 

CIS240

Advanced Operating Systems

4

 

 

LIB127

Introduction to Academic Research

1

 

 

CIS125V

Visio

1

 

spring term only

 

Total Credits:

16

 

 

Fall

PSY101

Psychology of Human Relations

3

 

 

HE250

Personal Health

1-3

 

HE112,252, 261 or HPE295

CIS125SS

Spreadsheet Applications

4

 

 

BA101

Introduction to Business

4

 

 

CIS125PT

Effective Presentations

2

 

fall term only

 

Total Credits:

14-16

 

 

Winter

CIS225

Computer End-User Support I

4

 

winter term only

CS133C#

Programming Fundamentals Using C#

4

 

or CS160 (fall/spring term only) or CS161U (fall term only)

CIS284

Network Security Fundamentals

4

 

 

CSELEC

Transfer Level Computer Science Elective

3-4

BA109

or other program elective

 

Total Credits:

15-16

 

 

Spring

CIS240LX

Advanced Operating Systems - Linux

4

 

 

CIS279

Network Operating Systems

4

 

 

CS275

Data Base Development I

3-4

 

CS275 offered spring term only or other program elective

SOC237

Communication, Relationships and Technology

3-4

 

SOC237 offered spring term only or other program elective

 

Total Credits:

14-16

 

 

Summer

CIS280

CWE/Computer Information Sciences

3

 

 

 

Total Credits:

3

 

 

Approved Program Electives

(9-12 credits required)

Course No. Course Title Credits

BA109

Ready, Set, Work: Techniques for Landing a Job

2

CIS280

CWE: Computer Information Sciences

variable

CIS285

Network Security II

4

CS133C#

Programming Fundamentals Using C#

4

CS160

Introduction to Computer Science

4

CS161U

Computer Science I

4

CS162U

Computer Science II

4

CS275

Database Development I

4

EET      

Any electronics course(s)

variable

MTH     

Any math course(s) MTH105 or higher

variable

SOC237

Communication, Relationships and Technology

4

1 Approved Computer Information Science or Computer Science class, CIS120/CS120 or above, or documented computer proficiency within the past ten years.

For more information, contact the Computer Information Science Department.

Computer Information and Science faculty and staff can also be reached by:
Phone: 541-956-7500
Email: cs@roguecc.edu
Web address: www.roguecc.edu/computerscience
TTY: Oregon Telecom Relay Service, 711

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