Office 365 Migration Plan & Details
Attention - If you are having issue accessing your RCC Staff
E-Mail during the March 2014 Cloud Migration please click on the following link:
http://www.roguecc.edu/HelpDesk/EMail.asp
Introduction
This page is intended to provide information about the migration plans for moving from Rogue Community College's current Exchange email and calendar services to Office 365, aka: The Cloud. The Office 365 project is being coordinated by Michael McClure. Please contact Mike mmcclure@roguecc.edu with any questions related to the project. If he is out of the office please contact our Help Desk:
-
Phone: RWC - 541-956-7042 or RVC - 541-245-7535
-
E-Mail: helpdesk@roguecc.edu
RCC is working with a
Microsoft Certified Partner to assist in the implementation. This decision was
made after an exhaustive review of services offered by Google Apps for
Education and Microsoft 365 for Education, along with a review of the time and
cost involved in upgrading Exchange in-house.
Current High-Level Implementation Timeline
Information Technology has
started the adoption project and a high-level timeline is listed below:
- June 10 - June 14 - Select pilot users for Office 365 in "sandbox" environment (completed)
- June 17 - June 21 - Add pilot users to Office 365 Cloud Services sandbox (completed)
- June 24 - July 3 - Two-week pilot (completed)
- July 8 - July 11 - Analyze pilot results and feedback and make any needed changes (completed)
- August 26 - September 30 - Start testing Office 365 "live" environment (completed)
- Oct 1 - Dec 31 - Troubleshoot of Active Directory integration between Staff and Student e-mail domains (completed)
2014:
- Jan 1 - Feb 15 - Continued troubleshooting of Active Directory integration between staff and student e-mail domains (completed)
- Feb 18 - First pilot user migrated to live Office 365 environment for testing (completed)
- Feb 21 - Pilot group migrated to Office 365 for testing (completed)
- Feb 24 - First department migrated to Office 365 (completed)
- March 17 - TBD - Hands-on training offered at all campus locations
- May 9 - Faculty and staff training workshops offered at Spring Inservice
- May 31 - Decommission old e-mail server
Frequently Asked Questions
Q: How do I log onto Outlook Web Access/Web-Based E-Mail?
A:
Q: Will I
still be able to use Outlook on my desktop?
A: Yes, as long as you are running Outlook/Office 2007 or newer (2010 or 2013 preferred). However, there will be more features available to you if you use the Web Client Cloud Portal (https://portal.microsoftonline.com/)
Q: Will
my username or e-mail address change?
A: No.
However, when using the Cloud portal you will need to use your e-mail address
as your username.
Q: Will I
lose access to my mailbox while my account is being migrated to the 365 cloud?
A: No,
you will not lose access during the upload process.
Q: Will I
have to use Internet Explorer as my browser to access Microsoft 365 resources?
A: No,
you can use any browser to access Microsoft 365 resources.
However, Internet Explorer does allow for "single sign-on" which will
keep you from having to enter your login information when you browse from a
campus location. All other browsers,
along with IE off campus, will require you to enter your network credentials.
If you attempt to use this bookmark/favorite again you will see a web page error OR it
may send you to another Microsoft web site. You must edit your bookmark/favorite so
that it points to
https://portal.microsoftonline.com/ and not the long URL created by default.
2.
Click on the pull-down arrow immediately to the right of the Add to Favorites button and choose
Organize Favorites
3.
R-Click on the Sign in to Office 365 entry and choose Properties
4.
In the URL window edit the text to read
https://portal.microsoftonline.com/ and click OK
5.
Click Close on the Organize Favorites window
To do this in Firefox:
1.
Click on the Bookmarks pull-down menu
2.
R-Click on the entry for Sign in to Office 365 and choose Properties
3.
In the Location window edit the text to read
https://portal.microsoftonline.com/ and click Save
To do this in Chrome:
2.
Go to Bookmarks (your list of Bookmarks will be displayed)
3.
R-Click on the Sign in to Office 365 entry and choose
Edit
4.
In the URL window edit the text to read
https://portal.microsoftonline.com/ and click Save
Q: Will
Outlook web access work differently for people using older Microsoft operating
systems or non-Microsoft operating systems and/or browsers other than Internet
Explorer?
A:
According to Microsoft, the complete set of features available in Outlook Web
App will be available in the following browsers:
- On a computer running Windows XP, Windows 2003, Windows Vista, or Windows 7 Internet Explorer 7 and later versions, Firefox 3.0.1 and later versions, or Chrome 3.0.195.27 and later versions.
- On a computer running Mac OS X 10.5 and later versions, you can use Safari 3.1 and later versions or Firefox 3.0.1 and later versions.
- On a computer running Linux, you can use Firefox 3.0.1 and later versions.
- If you use a Web browser that doesn't support the full feature set, Outlook Web App will open in the light version.
Q: Will I
still be able to access/manage shared calendars?
A:
Delegate permissions will migrate, but will require that users with delegation
be migrated together. IT - Network Services is collecting information on this
from server settings prior to the migration, but feel free to contact the IT
Help Desk if you are concerned about this and want to notify us about your
needs.
Q: I
check my mail using my Smart Phone or Tablet. Will that work with the new system?
A: Yes, but you may have to enter some new server information for the device to find your mailbox in its new location. The new server name is "outlook.office365.com" (or https://outlook.office365.com/ for Blackberry users) and your new username will be your e-mail address. In some cases, a new profile may need to be created on your device.
Additional Resources
Live@edu to Office 365 for education FAQ (good reference for faculty answering student questions)
