Long-Range Goal 1: The college will expand instruction and service to meet the needs of the entire district.
1.1: By the year 2004-05, the college will have an enrollment of approximately 5100 FTE, reflecting a projected 2% annual growth, serving an unduplicated head count of 20,400.
Student Services Goal 1.1.1: Student Services will continue to expand alternative and flexible intake methods, to meet the needes of a growing college community, in order to balance the need for quality intake processes and policies while recognizing the need for responsiveness to prospective students
Counseling Objective 1.1.1.0.1: In order to meet the increased needs of night and weekend students, the placement test and orientation teams will increase night and weekend offerings from 2 to 5 per term per campus beginning July 1, 2001 to June 15, 2002.
Accomplishment Extent: Objective Met
Students during the academic year 2001-2002 have had more “non-traditional” access to the Placement Test than students in 2000-2001.
Assessment Tools Used:
Outlook calendars reflect staff schedules; web sign up for placement testing reflects increased night and weekend offerings.

Enrollment Services Objective 1.1.1.0.1: Enrollment Services will systematize the admissions application and entry documentation procedure for all students and particularly distributed education students by developing an on-line admission process by Fall 2001 with the goal of increasing use by 30%.
Accomplishment Extent: Objective Partially Met
Working with Information Technology, the Counseling Department and Financial Aid, Enrollment Services has systematized the admission application process so that it is transparent to all degree-seeking students, not just those taking distributed education classes. Program students (those seeking admission) enter the college via the placement test or the placement test waiver. The data used to identify admissibility is evaluated programmatically and the determination is made without review by a paper process. Students are automatically admitted or they are advised about how they can meet the admission eligibility requirements via a letter generated at the time they get their placement test results.
Assessment Tools Used:
The principal route for admission to the college is through our automated admission system. Almost al of the program major students are admitted in this way. Others have been admitted as they register for Business and Community Learning Services classes or in rare cases they are admitted via acceptance of an alternate approved testing instrument.
Unexpected Results:
This process, unlike a paper process is invisible to students and instantaneous once the demographic information or placement test results are quantified online or at the placement test. There is no bottleneck in admissions to keep prospective students waiting before they enroll. Enrollment Services staff time is better used on other services to students. Budget is saved by not using postage and triplicate admission forms.
This was a significant achievement

Financial Aid Objective 1.1.1.0.1: The Financial Aid Department will share prospective student data with the Admissions office to be used in contacting students who have indicated an interest in RCC. This can be done systematically when a prospective student file is designed and implemented. Last year, 54% of our financial aid applicants actually attended and received financial aid awards by the end of the academic year. We hope that marketing efforts directed toward these interested students will increase this by 3%.
Accomplishment Extent: Objective Not Met
We will need to revist this goal.
Assessment Tools Used:
N/A
Extent of Accomplishments:
Beginning Summer 02-03, pursue above stated marketing plan.
Unexpected Results:
N/A
Student Services Goal 1.1.2: Student Services will identify strategies for enrollment development and retention to achieve results aimed at meeting enrollment goals.
Administration Objective 1.1.2.0.1: Student Services Administration, in collaboration with the Cultural Diversity Task Force, will increase recruitment of historically underrepresented populations by actively recruiting and promoting RCC at high schools, middle school and grade schools
Accomplishment Extent: Objective Met
Student Services received Hispanic outreach baseline data from the Human Resources Department. Jose Chavez was hired under the Student Services budget (Office of Diversity) to do high school outreach in Jackson County. Student Services in cooperation with the Office of Diversity is co-sponsoring the high school outreach conference Spring Term 2002. In the future, efforts will be extended to other non-represented groups.
Assessment Tools Used:
Jose Chavez provided high school outreach services to high school students, including Hispanic, to 8 high schools in Jackson County. Several visits have been made to each school.
This was a significant achievement

Counseling Objective 1.1.2.0.1: In order to support the advising model at RCC and to maintain the current level of advisor expertise, counseling will provide one level 1 advisor training, and two level 2 advisor trainings per term per campus for the academic year 2001-02.
Accomplishment Extent: Objective Partially Met
One level one and two level two advisor trainings were offered the 2001- 2002 academic year.
Assessment Tools Used:
Outlook calendars and Teaching Learning Center scheduling calendar.
Extent of Accomplishments:
Leah Huff has put the Advising manual in HTML format and Mollie Owens-Stevenson is creating Advisor training online, using WEB CT. This format will be ready for general use Fall 2002.
Unexpected Results:
Reformatting of delivery and content resulted in the attempt to provide trainings the traditional way. With 185 system users having varying levels of computer competency and advising skill it has become impractical to continue to provide level 1 and level 2 trainings using the methods and formats of the past. General trainings will be provided in class or online be academic departments. Shadowing and level 2 trainings will be provided by counseling liaisons in the department. New Level 3 trainings will be provided to academic department heads.

Counseling Objective 1.1.2.0.2: Because we feel it is important for all staff at RCC to be knowledgeable and have confidence dealing with crisis situations on campus, counseling will offer two one-hour trainings, per campus during the academic year 2001-2002.
Accomplishment Extent: Objective Met
All RCC staff had the opportunity to attend two workshops that provided specific strategies to help deal with difficult students in and out of the classroom.
Assessment Tools Used:
Rogue Community College inservice agendas reflect that Counseling Department Staff Pam Howard, Gaia Layser, Barb Stein, and Ed Gangner provided two one-hour trainings. One fall and one spring term.

Discovery Programs Objective 1.1.2.0.1: Discovery Programs will collect statistics on FTE generation to respond to retention losses due to program changes in 2000-01. The baseline data for this statistical collection is being developed in 00-01. The outcomes of the two years will be compared to determine if additional changes to program structures are needed.
Accomplishment Extent: Objective Met
DP staff has collected and compiled a set of statistics that compare the current year with last year. The FTE has increased substantially due to program format changes implemented last spring (increase number of credits/hours program classes) and due to higher enrollment numbers for first term students and a high retention percentage for second term students.
Assessment Tools Used:
DP staff is working with college statistician to standardize the statistical collection of the program to match the college’s system.
This was a significant achievement

Enrollment Services Objective 1.1.2.0.1: In an effort to retain students and help them finish their programs, Enrollment Services will contact candidates for graduation who do not complete their program within one term after their stated completion goal. Approximately 20 graduate candidates do not complete and do not re-enroll. Enrollment Services will work with these and the Student Success team to help them meet their completion goal. Enrollment Services hopes to cut the attrition rate to 10 students.
Accomplishment Extent: Objective Not Met
There were 327 candidates for graduation in June 2001. At the end of Summer term 2001 there were 91students who had not met their projected program completion date goal. Over the following three terms, these students were contacted by Enrollment Services staff and Retention staff and offered assistance to meet their goal. New completion plans were formulated and the students were tracked. As of April 26, 2002 twenty-two of those contacted will complete their program by June 14, 2002. Twenty-four percent of the non-completers finished their program within one year of their stated goal.
Assessment Tools Used:
Counted the number of non-completers for June 2001 and tracked their completion within the 01-02 academic year.
Unexpected Results:
I discovered that students abandon or change their goals for many valid personal and financial reasons and are willing to put their education on hold.

Financial Aid Objective 1.1.2.0.1: The Financial Aid Department will analyze our Satisfactory Academic Progress policy to determine if RCC is more stringent than required by law. If possible, we will allow marginal students to continue additional terms on a probationary status. Currently, approximately 250 students per term are suspended from financial aid eligibility. We could feasibly reduce financial aid suspensions by 30%.
Accomplishment Extent: Objective Met
The original goal was to reduce financial aid suspensions by 30%. We have exceeded this goal for the last four terms since the change in policy: Spring 2001 251 unsatisfactory progress 120 eligible for auto probationary term 48% Fall 2001 273 unsatisfactory progress 121 eligible for auto probationary term 44% Summer 2001 90 unsatisfactory progress 41 eligible for auto probationary term 46% Winter 2002 328 unsatisfactory progress 137 eligible for auto probationary term 42%
Assessment Tools Used:
The Financial Aid Department analyzed our policy and changed it to be less stringent. The IT department extracts the data to determine who is counted as Unsatisfactory Progress & who is eligible for an Automatic Probationary term. Utilizing the IT Departments data, we are able to remove human error and have permanent record of the data needed to make this assessment.
Extent of Accomplishments:
N/A
Unexpected Results:
Each student who is made eligible for an automatic probation term produces FTE. Example: Spring 2001, 120 students were not suspended from financial aid eligibility. Of these students, 41 enrolled in summer term for 356 credits, eligible FTE was 5.58, for a total of $12,843.92. Of the 120 from spring, an additional 37 enrolled in fall term for a total of 407 credits, eligible FTE was 6.38, for a total of $14,683.92
This was a significant achievement

Student Employment Objective 1.1.2.0.1: Student Employment Services, in collaboration with the newly restructured career team, will assess and develop employment skills delivery to better serve a broad range of students. The new model will be implemented in 2002-03 and will be focused towards increasing student retention and meeting both the on-site and off-site career needs of students.
Accomplishment Extent: Objective Met
It was the original intention of this goal to plan during 01-02 and implement during 02-03. However the career team planned and implemented Saturday, Web-Based and Modular delivery HD 60 & 65 courses during 01-02. The modular structure did not work in the initial format due to the sequential nature of the curriculum and it was not as “easy in, easy out” as anticipated. The career team will continue to fine-tune this approach in 02-03.
Assessment Tools Used:
Assessment has been measured by counting the number of distributed or alternative delivery sections planned and offered during 01-02.
Unexpected Results:
The identified need for job shadow experiences resulted from this work.

Student Life Objective 1.1.2.0.1: Staff members involved in Student Life will develop a training plan for student interns who will be available to offer campus tours and represent Rogue Community College at high school visitations by spring, 2002.
Accomplishment Extent: Objective Met
Student Life Assistants have participated in many high school outreach efforts. Upon evaluation of one student life assistant at the end of winter quarter, however, it was decided that the student could not fulfill her responsibilities. More time commitment is needed by these students.
Assessment Tools Used:
Student Life assistants were hired fall quarter and trained by high school outreach staff, the student life coordinator and 2+2 staff. Quarterly evaluations of the students’ work were done and dates collected addressing the number of tours offered, number of individuals in the tours, and the number of students at the high schools with whom the Student Life Assistants spoke. Student Life Assistants have spoken to over 400 high school students this year and offered tours to approximately 100 students between both campuses.
Unexpected Results:
Student Life Assistants are now offering GED orientation tours to all new students on the RWC and to Bright Futures and Moving On students.
This was a significant achievement
Student Services Goal 1.1.3: Student Services will develop activities and/or programs that will lead to an increase of at least 6 FTE division-wide.
Art Galleries Objective 1.1.3.0.1: The Galleries will participate in planning and researching on how current and upcoming gallery activities can be counted at FTE.
Accomplishment Extent: Objective Not Met
We found that FTE has several restrictions and that it is not possible for us to receive FTE for many of the gallery functions that are vital to an active gallery program.
Assessment Tools Used:
None were used as it was determined to not be possible.
Extent of Accomplishments:
No further steps will be taken at this time.

Discovery Programs Objective 1.1.3.0.1: Discovery Programs will collaborate with local domestic violence agencies and the corrections system to implement one class offering that is a collaborative effort between RCC and these organizations. The class will include self- assessment, career exploration, and educational goal setting. Using a Human Development (HD) number, the efforts will bring in at least 1 FTE in during one term of 2001-02.
Accomplishment Extent: Objective Partially Met
Discovery Programs applied for and received a grant from Trust Management Services for $8,000 to fund the NEST project: Next Educational Steps in Transition. Working in collaboration with staff from Dunn House and Women’s Crisis Support Team, a series of workshops has been developed with a start up in Feb. 2002.
Assessment Tools Used:
The Spring Term workshop has not concluded, so FTE cannot be calculated.
Extent of Accomplishments:
Final data will be available at the end of Spring Term.
This was a significant achievement

Financial Aid Objective 1.1.3.0.1: Qualified Financial Aid Department staff will be given the opportunity to teach at least one HD class relevant to our field. (ex. financial management and budgeting, or scholarship search). If no classified staff volunteer, either the Assistant Director or the Associate Dean will teach the class.
Accomplishment Extent: Objective Not Met
Financial aid staff was not able to dedicate the time needed to reach this goal due to implementing two new systems/software within this academic year.
Assessment Tools Used:
N/A
Extent of Accomplishments:
New systems will have been in place & familiar by 2002-03. Timeline not available, but goal to be reviewed for new year.
Unexpected Results:
N/A

Student Employment Objective 1.1.3.0.1: Student Employment Services, in collaboration with instructional departments, will develop and implement Vibrant Communities, an integrated service learning program. Service learning helps to strengthen retention and assist students build the job skills they need to be successful, encourage leadership, active citizenship and community involvement, as well as provide the relevancy of academic basics to the real world. In the first year, we expect at least 15 students to contribute at least 1,000 hours of total service to local nonprofit and governmental agencies while earnings college credit.
Accomplishment Extent: Objective Partially Met
The Vibrant Communities program has met its goal of serving 15 students (22 duplicated) in year 1. The numbers of service hours, 588, are considerably short of the 1000 hours anticipated. We experienced typical new activity issues in terms of getting the message out to students what the courses were about and the commitment required.
Assessment Tools Used:
Assessment tools used to measure this objective are the number of enrolled students in the Vibrant Communities courses and the number of service hours in which student participated in service activities.
Extent of Accomplishments:
SES will continue it’s marketing efforts of Vibrant Communities at both RWC and RVC in 02-03. We will continue to send letters to students in their final year of the their programs, work more closely with TRIO students, be visible in the student centers and initiate other targeted marketing efforts. We will collaborate with instructional program advisors to increase their understanding and commitment to the program. We have also consolidated the HD151, 152,153 courses into one course, HD 153, in response to student’s feedback and low enrollment concerns. We will evaluate the effectiveness of this change for 03-04.
Unexpected Results:
We did not anticipate as low an enrollment, that some students did not continue through the sequence, the high interest from the advisory committee and from community partners interested in having our students participate in their activities and organizations.
This was a significant achievement

Student Employment Objective 1.1.3.0.2: Through more efficient utilization of faculty and staff, as well as possible new program introductions, Student Employment Services will increase the number of new students participating in Professional and Occupational Skills Programs to account for an increase of at least 6 FTE.
Accomplishment Extent: Objective Not Met
The goal of 60.88 FTE, which represented 6 more FTE than 01-02, was not reached for a variety of reasons. First, program processes had broken down with the increasing numbers of students. Second, perceived workload issues for program faculty has increased as well as the effects of the potential loss of a faculty member due to budget cuts. Lastly, the receipt of an OST grant from VRD happened late in the summer as well as the hiring of the transition support position which led to a later than expected ramp-up of the grant activity and resulting anticipated FTE.
Assessment Tools Used:
Assessment is based on program generated FTE.
Extent of Accomplishments:
In late 2001, we formed an OST/PST/EST advisory committee in response to program issues. In addition, we have formed an internal working team of faculty, staff and management to review program goals and define process that meets current student and institutional needs and is based on realistic resource allocation. A result of this work will be a program handbook which will clarify the roles of department members, define program processes, and defines reasonable outcomes based on our current operating environment.
Unexpected Results:
An unexpected outcome was lack of clarity around the goal itself even though all members of the SES team participated in its creation.

Student Life Objective 1.1.3.0.1: Student life staff members will develop curricula that will allow for cooperative education credit for students engaged as Student Life interns. Possible talent grants or tuition reimbursement money would be needed for these students.
Accomplishment Extent: Objective Partially Met
While these positions were marketed via mailings to all registered students who were at a WR115 level and had graduated within the past three years and through student employment, we did not receive a large number of applicants. Do you consider this a significant achievement in your division/department?
Assessment Tools Used:
Students right now are receiving tuition reimbursement through a foundation grant awarded for 01-02. There is curricula available if this were to become a credited course or one that a student wished to earn CWE credit.
Extent of Accomplishments:
More marketing needs to be done for recruitment of Student Life Assistants or for potential CWE credit through a Student Life Program.
1.2: The growth in services and instructional delivery will accommodate an additional 100 FTE, serving an additional unduplicated headcount of 400, in the year 2001-02.
Long-Range Goal 2: The college will pursue additional sources of funding.
2.1: The amount of funding coming from non-traditional sources such as grants, private sources and collaborative efforts, will increase over 1999-00’s baseline by 10% in 2001-02.
2.2: The college will develop a strategy for a successful bond levy for 2002-05.
2.3: The college will involve the RCC Board, students and college leadership committees in development of a legislative strategy for the 2003 session for enhanced funding of Rogue Community College.
2.4: Through a collaborative effort among the RCC Foundation, volunteers, college faculty, staff and students, a community-wide capital campaign will be carried out throughout the district in 2001-04.
Long-Range Goal 3: The college will develop and maintain appropriate facilities throughout the district.
3.1: RCC will continue to develop RVC as a major urban campus in downtown Medford, with a library expansion effort implemented jointly with Jackson County by the end of the year 2002.
3.2: Facilities in Josephine County will be enhanced. A master planning effort for facilities in Josephine County, including a high-quality downtown facility and improvements to the Redwood Campus will be initiated by Spring 2002.
Student Services Goal 3.2.1: Student Services will engage in a college-wide facilities planning effort for Josephine County and work towards facility consolidation and increased community access to services downtown Grant Pass.
Art Galleries Objective 3.2.1.0.1: The Galleries’ staff in Josephine County will participate in the planning process by attending meetings and gathering input. The degree of success will be measured by effective development of a solid plan based on real needs.
Accomplishment Extent: Objective Met
The Galleries participated in the on line forum which investigated the possibilities of a ‘one-stop’ shop in Grants Pass area. We gave comments and ideas about the possibilities that were being explored.
Assessment Tools Used:
None was required.

Discovery Programs Objective 3.2.1.0.1: Discovery Programs coordinator and manager will participate in a Student Services planning effort that involves increased usage of downtown Grants Pass facilities. The Josephine County Transiciones class will meet downtown if an adequate childcare facility can be arranged.
Accomplishment Extent: Objective Not Met
There is no adequate downtown RCC facility for Transiciones to meet at, due to needing a classroom and a childcare room. Therefore the classes are being held at the Riverside Headstart offices.
Extent of Accomplishments:
We will continue to develop relationships with agencies located in the Downtown Grants Pass area, to further our efforts in locating a suitable childcare facility for the next class of Transiciones Students’ use while attending the program.

Student Life Objective 3.2.1.0.1: Student life members under the leadership of ASRCC will coordinate a student forum once or twice by the end of winter, 2002 to receive input regarding service delivery for a facility in downtown Grants Pass.
Accomplishment Extent: Objective Not Met
Ted Risser was working on this project. I informed him about the availability of ASRCC members to assist and it appeared that this was not a great need.
Assessment Tools Used:
This did not happen
Extent of Accomplishments:
None.
Unexpected Results:
No.
3.3: A third campus will be developed by 2004-2005, offering an emphasis on technical programs, full service to students, and extensive support to business and workforce development including sufficient facilities to accommodate 1000 FTE.
Student Services Goal 3.3.1: Student Services will initiate cost-effective yet appropriate service levels to meet the current needs of technical students at the WFTC as well as continue cooperative planning to meet future development.
Financial Aid Objective 3.3.1.0.1: In order to assign appropriate levels of staff related to comprehensive student services, all areas of our division will review student and program needs and demographic and enrollment profiles through available databases by conclusion of Winter Term 2002. Projected staffing plans, based on data collection and details will be drafted by conclusion of Spring Term 2002.
Accomplishment Extent: Objective Not Met
Not met.
Assessment Tools Used:
N/A
Extent of Accomplishments:
If important to the Financial Aid Department, revisit after the determination of the Bond Levy – May 21, 2002
Unexpected Results:
Pending approval of Bond Levy – May 21, 2002

Student Employment Objective 3.3.1.0.1: Student Employment Services will provide appointment based advising Wednesday mornings for Professional and Occupational Skills Training Programs at the Workforce Training Center Usage data for 2001-02 will be collected and analyzed to determine appropriate ongoing staffing levels within budget constraints.
Accomplishment Extent: Objective Not Met
We had no appointments requested at the WFTC. As a result, we did not track the viability of this effort.
Assessment Tools Used:
Assessment of this goal was measured through requested appointments at the WFTC.
Extent of Accomplishments:
Activity at the WFTC cannot be funded at this time. We will, however, participate in future faculties planning discussions.
Unexpected Results:
None
Long-Range Goal 4: Beyond campus-based programs, the college will expand learning services to meet a variety of expressed needs to help build, strengthen, enrich, and diversify the communities of the district.
4.1: The college will provide or seek means to expand business development support services in both counties.
4.2: The college will collaboratively support planning and development of services to implement the Workforce Investment Act regionally and statewide.
4.3: The college will provide or seek means to expand workforce-training services throughout the district.
4.4: The college will maintain and expand community-learning centers providing opportunities for basic skills and other learning services throughout the district at strategic locations.
Long-Range Goal 5: A distinctive program base will be defined and developed at each college campus.
5.1: The college will begin implementation of a distinct program location strategy, in fall 2001, to strengthen vocational training and program identities at the Redwood Campus, Riverside Campus and the third campus to be developed in Jackson County.
Long-Range Goal 6: The college will maintain quality programs, services and affordable access.
6.1: The college will manage processes necessary to achieve increased effectiveness of service delivery while maintaining or improving efficiency and cost savings. President’s Council will select two to six critical processes annually and implement appropriate improvement efforts with progress reports to PC at designated intervals.
6.2: Rogue will maintain interdivisional planning efforts to improve student satisfaction rating regarding access to information about RCC to achieve a 4% improvement between the Riverside and Redwood campuses by winter of 2001, and parity by winter 2002.
Student Services Goal 6.2.1: Student Services will strengthen and focus its measurement of student satisfaction and/or dissatisfaction through the use of improved survey tools and analysis of district and campus demographics in order to directly affect the quality and quantity of services to students.
Art Galleries Objective 6.2.1.0.1: The Galleries will continue to monitor viewer feedback through surveys, direct feedback and guest book visitor comment. Changes will be considered as appropriate.
Accomplishment Extent: Objective Met
The survey indicated the galleries achieved the rating of ‘greatest satisfaction’ on both campuses. Our guest books have indicated viewer satisfaction with the exhibits. The Arts of Islamic Countries at Wiseman and the Disability Awareness package in the fall of ’01 received the most positive feedback both through the guest book and direct feedback.
Assessment Tools Used:
We used a question in the Winter 2001 Student Satisfaction Survey. •We review the galleries’ guest books on a regular basis for viewer suggestions and comments.
This was a significant achievement

Counseling Objective 6.2.1.0.1: Counseling is committed to quality service and are interested in becoming aware of gaps in service. Towards this, a needs assessment survey to identify gaps in expected and experienced services will be created and completed by 50% of all students who use our services in fall and wintger terms of the 2001- 2002 academic year with a summary provided in spring term. Student evaluations will be created for counseling staff, programs and processeses by spring 2002.
Accomplishment Extent: Objective Partially Met
Data compiled by Scott Cole, Judy Smith and Scott Christie indicate that 250 students of 1000 fall term enrollees responded. Student evaluations have been compiled and summarized for each counselor/advisor during the 2001-2002 academic year. 600 students have evaluated online orientation using a standardized questionnaire and results are available. Instructional departments have all responded to a brief counseling department survey related to programs and services and results are being compiled.
Assessment Tools Used:
Survey questionnaire to students regarding services, evaluation form to students regarding staff effectiveness and 3 part feedback format to instructional divisions.
Extent of Accomplishments:
A focus group is still planned for early June to facilitate outcomes expected from each service area (placement test, orientation, academic and career advising and personal counseling). Detailed statistics are forthcoming from Scott Cole related to the student survey and a general summary of results will be submitted.
Unexpected Results:
None
This was a significant achievement

Discovery Programs Objective 6.2.1.0.1: Discovery Programs will arrange for media coverage (at least one newspaper article) and one on-campus reception in each county during the 01-02 academic year to publicize classes and services.
Accomplishment Extent: Objective Met
The Medford Mail Tribune did a half page article, on the new grant funded NEST project. (Next Educational Steps in Transition). This is a collaborative venture between Discovery Programs (MO and BF) and WCST and Dunn House. Coordinator was guest interviewed on a KOBI sunrise news show in late September (3 min) with a focus on Moving On and Bright Futures. A group of five fall Moving On students and one staff person were interviewed on KAJO radio (20 min) regarding MO and announcing a student hosted open house. Moving On students hosted a community open house at the MO Center in December. Receptions were held in both Bright Futures (RVC) and Moving On (RWC), following the Women’s History Month panel discussions in March.
Assessment Tools Used:
Serval media coverages for Discovery Programs
This was a significant achievement

Discovery Programs Objective 6.2.1.0.2: Discovery Programs will continue to conduct and gather 6 month and 1-3 year follow-ups of our students surveying their current activities, employment, and educational successes during the 01-02 academic year.
Accomplishment Extent: Objective Met
This is an ongoing activity. Since the dh/sp network has ceased to collect and collate these statistics statewide, DP staff is creating reports out of the database and working with college statistician to create a statistical summary that combines our data collection and the college’s student database.
Assessment Tools Used:
Statistical summaries.
This was a significant achievement

Discovery Programs Objective 6.2.1.0.3: The Discovery Programs coordinator will submit one question to the student satisfaction survey in 01-02, conducted by the college, asking if students were aware of available services and if they were satisfied with the classes and programs offered. These responses will be collated and compared with other student service categories.
Accomplishment Extent: Objective Partially Met
DP has submitted one question to the winter 02 Student Satisfaction survey about special populations/services. The question is: “Are you aware that RCC has Discovery Programs on each main campus (Moving On, Bright Futures, Transiciones) that assist new and fearful students to begin college with a series of supportive classes to build confidence, develop educational/career goals, and assist with some of the financial costs associated with being a student?” YES/NO
Extent of Accomplishments:
The question was submitted to the Committee for review, but was not chosen this year for inclusion. We will make the request again next year.

Enrollment Services Objective 6.2.1.0.1: To efficiently distribute staff workloads at all sites and more effectively serve students, Enrollment Services will work with the IT department to design and implement a document routing system.
Accomplishment Extent: Objective Partially Met
The system has been designed by Enrollment Services but not programmed or implemented.
Assessment Tools Used:
None
Extent of Accomplishments:
This project is no longer a departmental priority.
Unexpected Results:
Due to a departmental decision to put student-initiated forms on the Internet and have them distributed via e-mail the document routing system, based on scanned and routed forms, is no longer necessary.

Enrollment Services Objective 6.2.1.0.2: Enrollment Services will work with the IT Department to design and implement Intranet and/or RogueNet forms for use by faculty and staff.
Accomplishment Extent: Objective Partially Met
Information Technology is working with Enrollment Services staff to bring an interactive Faculty/Staff initiated form to the Rogue Net system beginning with the automated Course Waiver Form. The form will be initiated and routed in a manner similar to the way a purchase order is moved and tracked through the RAPS and Authorization systems.
Assessment Tools Used:
None.
Extent of Accomplishments:
Information Technology and Enrollment Services have met to discuss the concept and plan for the automated Course Waiver Form. Each department is now working on their own to design the screens and routing system. The programming phase will start during Summer of 2002. Enrollment will test the system in Fall 2002 and bring it online during Winter 2003.
Unexpected Results:
None.

Student Employment Objective 6.2.1.0.1: Student Employment Services will develop a student and business satisfaction report for experiential learning sites that will identify gaps between student and employer expectations. A programmatic response will be developed, in conjunction with the CWE advisors team, to increase satisfactory ratings by 10%.
Accomplishment Extent: Objective Partially Met
A CWE survey was sent to employers in summer 2001. FAMAT workload discussions around CWE felt like a barrier to this goal. CWE advisors were hesitant to discuss programmatic responses before the workload issue was defined. Institutional faculty resources also limited the results of this goal.
Assessment Tools Used:
The assessment tool used for this goal is the annual survey scores sent to employers and students.
Extent of Accomplishments:
A survey will be sent to employers in summer 2002. Issues that can be dealt with administratively will be responded to appropriately. We would like to collaborate more effectively with instructional leadership to further define CWE program outcomes and expectations of SES and it’s administrative oversight role.
Unexpected Results:
None

Student Life Objective 6.2.1.0.1: The student satisfaction survey from winter, 2001 will identify baseline data for student life components. The Student Life Task Force will develop a plan to address dissatisfaction of students and try to implement improvements as staffing permits. The student satisfaction survey, winter 2002 will be the measurement
Accomplishment Extent: Objective Partially Met
One of the areas sited by students was their not knowing when activities were being offered by ASRCC. As a result, ASRCC has purchased a bright yellow announcement flyer for RWC and an announcement board which is visible from Central Street at RVC. I have not seen the student satisfaction survey for winter, 2002 to know if other areas have been sited. Furthermore, an activities calendar was developed on the web where any student can access information about RCC activities and events.
Assessment Tools Used:
Action to correct some of the topics mentioned in the student satisfaction survey.
Extent of Accomplishments:
I need to review the winter, 2002 student satisfaction survey when it is available to staff.
Unexpected Results:
No.
This was a significant achievement
6.3: The college will implement a review of issues identified in the Student Satisfaction Survey related to the RCC Riverside Campus with a report to President’s Council by fall 2001.
6.4: The result of the 2000-01 institutional self-study will be a favorable and successful accreditation outcome in fall 2001.
Long-Range Goal 7: The college will increase its efforts to recognize and serve a more diverse community.
7.1: Baseline data, such as regional demographics, current staffing levels and service will be developed.
7.2: The college will assign appropriate staff support to the development of the multi-cultural community at RCC.
Student Services Goal 7.2.1: The Dean of Student Services, as the new administrative liaison to the Cultural Diversity Task Force, has designated classified, faculty and management representatives from the division to assist in the development and implementation of a diversity plan with the goal of increasing student and staff awareness and appreciation of diversity issues.
Administration Objective 7.2.1.0.1: Student Services Administration will promote student success through equity in access and support by actively organizing the Multicultural Student Center and by increasing infusion of diversity issues into existing courses. Continue working on a campus-wide survey to find out what is already being done and use those courses/programs as models. Provide assistance, perhaps through TLC, to instructors/programs, including more diversity components in courses/programs.
Accomplishment Extent: Objective Met
Student Services Administratiom co-sponsored a student forum following the events of September 11, 2001. Student Services Administration met with International Education staff to begin planning activities for International students. In cooperation with Enrollment Services, Student Services Administration is working to formalize an international cultural service student exchange program to make sure the selection process is fair and provides campus wide access. Through the Office of Diversity, mini grants were established Spring Term 2002. Student Services Administration co-sponsored student participation at the Oregon Diversity Institute Conference in November. Following that conference, the Grants Pass Diversity Club was started which is being co-advised by the Student Life Coordinator along with the Assistant to the Dean of Students.
Assessment Tools Used:
30-40 students attended the various forums.
This was a significant achievement

Administration Objective 7.2.1.0.2: Identify current district demographics and determine whether the make-up of RCC staff is consistent with the demographics of our student population and the community at large.
Accomplishment Extent: Objective Met
Demographics have been received and analysis is underway.
Assessment Tools Used:
Analysis is underway.

Art Galleries Objective 7.2.1.0.1: The Galleries will continue to plan and mount educational exhibits, which increase and expand our knowledge of other cultures. This will occur in the annual calendar and visitor feedback and attendance will be the measure for success.
Accomplishment Extent: Objective Met
Our visitor tallies illustrate a consistent number of visitors to the galleries. FireHouse Gallery had an increase of 5.8% in daily visitors and 14% increase in First Friday reception visitors. Wiseman Gallery does not have head counts for daily visitors, as the format of the gallery is quite different. However we had two very excellent exhibits which enhanced our gallery talk and special receptions attendance by 41%. The Disability Awareness exhibit and the Arts of Islamic Cultures exhibit both contributed to this total.
Assessment Tools Used:
Visitor tallies Visitor feedback in the guest book and direct.
This was a significant achievement

Discovery Programs Objective 7.2.1.0.1: The Discovery Programs coordinator will serve on the Cultural Diversity Task Force for the 2001-2002 academic year. Events or other activities sponsored by the task force will be advertised directly to enrolled and past participants.
Accomplishment Extent: Objective Met
Discovery Programs Coordinator serves the Cultural Diversity Task Force and assists in the oversight of the Office of Diversity. DP students are encouraged to participate in events sponsored by Student Life/Office of Diversity by their instructors who will make class arrangements to incorporate daytime events into student schedules: e.g. Islam panel, Martin Luther King activities.
Assessment Tools Used:
DP classes attended.
This was a significant achievement

Student Life Objective 7.2.1.0.1: Student Life programs will sponsor 10 students to attend the Oregon Diversity Institute in fall, 2001. Depending upon staff and student availability those attending will work towards creating a cultural forum where educational presentations or “fishbowl” discussions will be made at both RVC and RWC. At least one follow-up activity will take place by spring, 2002. This objective will be measured by attendance at ODI and attendance at the cultural forum activities on campuses
Accomplishment Extent: Objective Met
The Diversity Club has offered two cultural activities during the 01-02 academic year. We offered a getting to know you activity and a Native American Storytelling Activity with the TRIO program. Some participants have withdrawn from classes or have graduated but new members were recruited.
Assessment Tools Used:
Attendance at ODI and formation of a Diversity Club on the Redwood Campus
This was a significant achievement

Student Life Objective 7.2.1.0.2: The Hispanic Matrix, which identifies a broad range of RCC programs and services for the Hispanic community, will be formally published in both English and Spanish and be distributed to a wide range of service agencies in both Josephine and Jackson counties
Accomplishment Extent: Objective Met
The actual applicability and benefits of this guide have not been assessed yet but we did distribute 80 resource directories to RCC departments and community agencies in Josephine and Jackson Counties. Community Relations was very collaborative in assisting with the layout and publication of this handbook.
Assessment Tools Used:
The actual applicability and benefits of this guide have not been assessed yet.
Unexpected Results:
There were many more requests than had been anticipated from RCC staff.
This was a significant achievement
7.3: The college will increase the number of multi-cultural students recruited and retained to more adequately reflect the needs of our region.
Long-Range Goal 8: The college will develop and maintain strong collaborative partnerships within our internal and external communities.
8.1: The college will encourage collaborative ventures and will annually compile a public report on such efforts.
8.2: An inter-divisional task force will pilot a regional Joint Certificate of Advance Mastery (CAM) project with all interested school districts with a progress report to RCC Board.
8.3: The college will expand/increase collaborative new training and other ventures across departments/divisions to the community at large.
Long-Range Goal 9: The college will strengthen its communication and participatory decision-making processes.
9.1: Deliberative bodies such as President’s Council, Executive Team, and/or Divisional Councils will develop three new mechanisms for college-wide communications in 2001-02.
9.2: President’s Council will annually review the effectiveness and appropriate role of the various college committees.
Long-Range Goal 10: The college will increase efforts to enrich student life, the learning environment, and foster individual responsibility and mutual respect.
10.1: A thorough Student Life Development Plan, developed in 2000-01, will be implemented as appropriate beginning in fall of 2001. The plan will include program development, cultural activities, representation, budget, staffing, and campus safety for a two-county college operation. The plan will be reviewed annually and measured against the student satisfaction survey results.
Student Services Goal 10.1.1: Student Services will create a Student Life department within the division that will utilize a variety of resources and activities to improve overall satisfaction, involvement and retention of students.
Art Galleries Objective 10.1.1.0.1: The Galleries will participate on the Student Life Task Force during the year 2001-02 to assist in the development of cultural opportunities within the Student Life plan.
Accomplishment Extent: Objective Met
During this last year we attended meetings and participated in planning a few events. The Disability Awareness series of exhibits, talks, and events were well attended. Our wheelchair events on both the RWC & RVC campuses would not have happened without the aid and participation of ASRCC. In January, the Arts of Islamic Countries served to both educate us all about another set of cultures. We had well attended talks and panel discussions occurring in the fall after 911 and then in January during the exhibit at Wiseman Gallery. The galleries want to encourage arts and culture as a part of Student Life. This year was a positive sign that students were interested in not only attending but in participating in events. We look forward to Welcome Days in the fall as a great way to start the year for our new students.
Assessment Tools Used:
Student participation •Campus participation
This was a significant achievement

Discovery Programs Objective 10.1.1.0.1: Discovery Programs will consider moving the Transiciones program into the Student Life component if the scope of this new area includes this type of program. The existing staff will work with Student Life staff to determine impacts if Transiciones is no longer affiliated with Discovery Programs.
Accomplishment Extent: Objective Met
Based on new part time staff being hired in the Office of Diversity to help with Transiciones, and Cultural Diversity Task Force, it seems likely that Transiciones will remain in Discovery Programs at this point, since it is a service for special populations. Community connections and a more comprehensive recruitment process are being developed with the additional staff.
This was a significant achievement

Student Life Objective 10.1.1.0.1: The Student Life Task Force will meet monthly and develop program plans that address the student satisfaction survey of winter, 2001. Depending upon funding and staff a new Student Life mentorship program will be created by spring, 2002.
Accomplishment Extent: Objective Partially Met
Due to limited funding and time a mentorship program did not develop per say. However, Student Life has played a significant role in coordinating the Hispanic Education Conference sponsored by Club Latino. As a high school outreach effort by RCC Hispanic students to high school students, this in some ways is serving as a mentorship program. Also the Task Force has been invaluable as a resource to help develop and plan the concept for new student Welcome Days which is a goal for the 02-03 academic year.
Assessment Tools Used:
Feedback from the Student Life Task Force which only met quarterly because of limited time commitments from staff institutionally.
Extent of Accomplishments:
Assessment of the Hispanic Education Conference this year. For his Capstone Project an SOU student has created an evaluation form of the event and will be provide statistical data for us.
Unexpected Results:
Yes. Personally my involvement in this project has become one of the highlights of my career at RCC.
This was a significant achievement
10.2: The current student rights and responsibilities statement will be more widely incorporated into all college processes and will be reviewed annually and updated as needed.
10.3: Appropriate campus committees and council will be encouraged to seek student input or representation and establish a baseline for future use.
10.4: Student-administrative focus groups will meet quarterly to encourage student, staff, management, and faculty collaboration.
Student Services Goal 10.4.1: Student Services will facilitate student led focus groups to increase student participation in college governance and to assist students in fostering a better understanding of the college community.
Administration Objective 10.4.1.0.1: Student Services Administration will oversee Student-Administrative focus groups in the Student Center on both campuses to encourage student, staff, management, and faculty collaboration. These focus groups will be coordinated with the assistance of the ASRCC offices and will take place fall, winter and spring of the 2001-02 academic year. Using guest sign-in sheets, attendance will be the measurement of success
Accomplishment Extent: Objective Met
Student focus groups were held Fall Term 2001 and Spring Term 2002 at RVC and Winter Term 2002 at RWC.
Assessment Tools Used:
30-40 students attended each focus group. Follow-up on topics/issues raised by students was done in cooperation with divisional input for resolution to issues raised.
This was a significant achievement

Discovery Programs Objective 10.4.1.0.1: Discovery Programs will facilitate one student focus group in each county during 2001-2002. Participants will include current and former students and groups will be lead by paid staff and/or student leaders. The results will be compared with information gathered during the 2000-2001 focus groups conducted by an SOU practicum student to determine if the new program design is meeting its intended outcomes.
Accomplishment Extent: Objective Partially Met
Moving On and Bright Futures are planning on conducting focus groups in each county spring term, to evaluate the effectiveness of the two-term model. Spring term will have two cohorts from 01-02 completed and a third cohort that will be receiving a condensed curriculum version (first and second term classes in same term due to decision to not hold classes in the summer term). This will provide a significant comparison of the student learning and comprehension of curriculum. Due to the loss of the SOU practicum student last year, no focus groups were performed.
Assessment Tools Used:
Assessment will be completed Summer Term 2002-03
Extent of Accomplishments:
Evaluation of the program changes will be completed during the summer term of 2002-2003.
This was a significant achievement

Financial Aid Objective 10.4.1.0.1: Because access to financial assistance is a genuine and primary interest to many of our students, Financial Aid Office staff will participate with other Student Services departments in at least one focus group in order to keep abreast of the concerns and perceptions relative to the financial aid application process and will use information highlighted there to improve our communication/product, as appropriate.

Student Life Objective 10.4.1.0.1: ASRCC on both campuses will offer at least one “Meet the Deans” forum during the 2001-02 school year. Student attendance, evaluation, and response by administration will assess the success of the event.
Accomplishment Extent: Objective Met
Information was shared and students’ concerns were raised. Some students took deans’ names to continue further conversation. One dean suggested this b e a quarterly event.
Assessment Tools Used:
No formal evaluation was done however, the college president, 5-7 deans and associate deans, and 20-30 students attended each forum.
10.5: Additional measurements of student involvement and satisfaction will be developed to complement the student satisfaction survey as measurement tools.
Long-Range Goal 11: The college will increase efforts in alternative access and learning opportunities.
11.1: The college will increase alternative delivery of services and courses at a growth rate of 10% per year, if warranted by market demand, for the period 2002- 2005 measured against 1999-2000 baselines.
Student Services Goal 11.1.1: Student Services will develop a model for a holistic approach to the recruitment and retention of students particpating in the distributed learning environment that may include a combination of self-assessment and direct services.
Counseling Objective 11.1.1.0.1: Since we believe that the Human Development department can positively impact the developing stuy or Web by spring 2002. dent through distributed learning opportunities, one new course will be offered via telecourse
Accomplishment Extent: Objective Partially Met
Online advisor training, using web CT will be completed by June 2002 and will be implemented Fall 2002.
Assessment Tools Used:
Web CT development pages
Extent of Accomplishments:
The process will be complete by June 2002, lesson planning and presentation are being developed.
Unexpected Results:
The time needed to train a faculty member to provide a Web based course was more than expected in the current workload configuration. Lack of professional development funds made this expectation unrealistic.
This was a significant achievement

Enrollment Services Objective 11.1.1.0.1: In order to meet the increased demand for web services, Enrollment Services will work with the Counseling Department and the Internet Department to enhance the Student Resources web page. Additions and improvements will include on-line admission form; student policy indes; term calendar of student events; on-line tutorial for Internet registration; underage student information link on Web page; on-line forms for student use; advising services and retention.
Accomplishment Extent: Objective Partially Met
Student Services has developed a web team to coordinate all Student Services web pages. Enrollment Services is represented on the team and has added online forms for students. This goal partially met because the pages will need constant change, improvement and evolution
Assessment Tools Used:
None
Extent of Accomplishments:
Enrollment Services will work to make our web pages more user friendly, informative and helpful to students on an ongoing basis.
Unexpected Results:
The level of collaboration from all departments in this division has enhanced the process.

Financial Aid Objective 11.1.1.0.1: The Financial Aid Department is currently accessible to students in distance education classes through FAFSA-on-the-Web, and our own student information kiosk on our web page. We also have links to scholarship search engines and on-line scholarship and loan applications. During 2001-2002, the department will access the need for additional on-line services for students enrolled in distributed learning by surveying the FA students who enrolled in classes delivered over the Internet.
Accomplishment Extent: Objective Not Met
Not met.
Assessment Tools Used:
N/A
Extent of Accomplishments:
Will revisit this objective for next year.
Unexpected Results:
N/A.

Student Life Objective 11.1.1.0.1: ASRCC will work collaboratively with Computer Services to plan the creation of “virtual RCC Clubs.”
Accomplishment Extent: Objective Not Met
There was collaboration with Community Relations and Web folks and completion of an RCC activities calendar. The Student Life website is almost completed as of this review. However, nothing happened with this specific objective.
Assessment Tools Used:
There was no measurement, since this goal was not met.
Extent of Accomplishments:
Unsure at this time if this objective will be pursued.
11.2: The college will determine the needs of, and increase opportunities for, those with learning disabilities and other special needs.
Student Services Goal 11.2.1: Student Services will continue to work collaboratively with disability services to share responsibility and resources insuring that students who self- identify as eligible for services under the Americans with Disability Act of 1990 receive equal opportunity to particpate in college programs and activities.
Art Galleries Objective 11.2.1.0.1: The Galleries have a series of exhibits designed to create awareness and understanding of disabilities planned for fall 20-01. The exhibits include community participation, education, ASRCC participation as well as fine art about disabilities. The success of the exhibits will be measure through visitor feedback and attendance.
Accomplishment Extent: Objective Met
The Disability Awareness exhibit occurred in three locations, FireHouse Gallery, Wiseman Gallery, and the Rogue Gallery & Art Center. Attendance per exhibit at FireHouse and Wiseman Gallery were up over other exhibits during 2001. Of the gallery talks held at FireHouse Gallery last year 35% of the attendance was at the Disability talk by Vince Carl. 23% of the attendance at First Friday Art Nights (11 in 2001) was during the disability exhibit. Didactic materials that educated also accompanied the exhibits of fine art on a variety of disabilities. We held three wheel chair events that would not have been as successful without the able assistance of ASRCC and HASL (one of our collaborators in the project). We also had two panel discussions – one on each campus. In all we had 2,271 participants including our students, volunteers and community members involved in our exhibits and events. The collaboration between community and the college was a definite plus. Additional funding came from the Oregon Arts Commission and the RCC Foundation.
Assessment Tools Used:
•Visitor tallies •number of well attended events •collaboration with community and •development of outside resources to accomplish project.
This was a significant achievement

Counseling Objective 11.2.1.0.1: The counseling department will continue to assess the cost-benefit of testing services provided to students with disabilities as well as identify and compare their services to that of other community agencies or practitioners.
Accomplishment Extent: Objective Partially Met
Practitioners in Josephine county have ben identified and testing fees compiled. Testing tracking report has been created reflecting students accessing disabilities testing and demographics for these students represented.
Assessment Tools Used:
Resource guide developed, testing tracking report implemented.
Extent of Accomplishments:
The process will be complete by June 2002, testing is continuing and demographics on students still being collected.

Discovery Programs Objective 11.2.1.0.1: Discovery Programs will continue to use Carl Perkins grant dollars to serve the needs of special populations at RCC. Grant dollars will be used to assist low-income students with financial assistance for childcare, travel, tuition, and book costs.
Accomplishment Extent: Objective Met
Moving On, Bright Futures, and Transiciones students continue to utilize the support service dollars in the Carl Perkins funds. This is a large part of what these grant dollars support in each of the DP programs.

Discovery Programs Objective 11.2.1.0.2: Approximately ninety Discovery Program students will benefit from the introduction to the concept of learning styles and an introduction of the services of the learning center. Instructors for HD80 are responsible for integrating this into their curriculum.
Accomplishment Extent: Objective Met
One hundred Discovery Program students received this lecture.
Assessment Tools Used:
All students in fall, winter and spring terms in Moving On and students in fall winter terms in Bright Futures received lecture and experiential exercises around the concept of learning style preferences and individual identification.
This was a significant achievement
Long-Range Goal 12: The college will improve the quality of its staff and faculty as well as foster a safe, humane, and supportive working and learning environment.
12.1: An annual review of the use of professional growth funds will be carried out under the auspices of President’s Council.
12.2: At least three new policies, procedures and/or programs will be implemented in 2001-2004 to make RCC a more "family friendly" employer.
12.3: College-sponsored training activity will include training on the use of technology in such areas as: communications and collaboration in decision- making; application computer systems to various office procedures; and increased effectiveness and productivity of college management, faculty and staff.
Student Services Goal 12.3.1: To improve the effectiveness and productivity of the division, Student Services will sponsor, facilitate and particpate in various staff and student training workshops.
Administration Objective 12.3.1.0.1: Student Services Administration will sponsor more diversity training for faculty and staff, utilizing the Welcoming Diversity Workshop from Southern Oregon University.
Accomplishment Extent: Objective Not Met
The Cultural Diversity Task Force believed that the Welcoming Diversity Workshop from Southern Oregon University was not a particularly effective process to be used. We will be developing different planning for next year.
Assessment Tools Used:
None

Administration Objective 12.3.1.0.2: Student Services Administration will sponsor inter-divisional discussions related to grievances, incident reports, etc. with the purpose of developing appropriate on-line data management systems from which staff can develop a systematic approach to student issues.
Accomplishment Extent: Objective Met
In cooperation with the Instructional Services Division, a grievance workshop will be presented at the Spring inservice to train staff/faculty on appropriate documentation and process for a student grievance.
Assessment Tools Used:
It will be measured by attendance at the workshop which will happen on May 10.
This was a significant achievement

Administration Objective 12.3.1.0.3: As an ongoing commitment to students and the community, identify staff as bilingual and/or bicultural resources.
Accomplishment Extent: Objective Met
There is an international staff directory available. The directory is organized into sections of staff interests and experiences, geographic areas which staff have expressed an interest, a list of languages in which some staff members feel some degree of competence, a list of translators and Spanish interpreters.

Administration Objective 12.3.1.0.4: After assessing the division’s technology needs, Student Services Administration will engage Student Services staff in two workshops with the goal of enrichment and development of technology skills.
Accomplishment Extent: Objective Met
Continued on-going advisor training and workshops are proved through the Counseling Department. An Oregon Labor Market Information Systems (OLMIS) training was attended by staff members.
Assessment Tools Used:
Program Reviews were given by the Employment Services Division along with an overview of their technology programs. Two OLMIS trainings were attended by four staff members.
This was a significant achievement

Enrollment Services Objective 12.3.1.0.1: Enrollment Services will coordinate with the Human Development Department to provide workshop trainings for staff on defusing potentially frustrating situations with students and active listening. Enrollment Services will continue scheduled workshops with the Teaching and Learning Center staff and Special Services staff on identifying learning styles and learning disabilities to aid in their roles as trainers on enrollment technology.
Accomplishment Extent: Objective Met
Human Development faculty will put on a workshop for all staff at In-service, Enrollment staff will attend.
Assessment Tools Used:
Workshop is scheduled for In-service on May 10
Unexpected Results:
None.

Financial Aid Objective 12.3.1.0.1: Financial Aid will offer a workshop for Student Services staff to further their understanding of regulatory requirements, eligibility, and the award process.
Accomplishment Extent: Objective Not Met
: Financial aid staff was not able to dedicate the time needed to reach this goal due to implementing two new systems/software within this academic year.
Assessment Tools Used:
N/A
Extent of Accomplishments:
New systems will have been in place & familiar by 2002-03. Timeline not available, but goal to be reviewed for new year.
Unexpected Results:
N/A

Financial Aid Objective 12.3.1.0.2: Financial Aid Department staff will participate in at least one work-related training session in 2001-2002, suing college resources, in areas such as technical writing and/or computer program usage. In addition, each classified staff will have the opportunity to attend one financial aid conferences sponsored by a professional association during the academic year, in order to maintain the current level of expertise in regard to the changing federal regulations and technology use
Accomplishment Extent: Objective Partially Met
Financial aid staff all participated in a writing lab taught by RCC writing instructor. Most of staff were able to participate in at least one financial aid conference sponsored by a professional association during the academic year. (WASFAA, NASFAA, Dept. of Education conferences, and trainings by OSAC, ELM, and EdFund.
Assessment Tools Used:
Assessment was made based on documentation of attending conferences and scheduling our own work related training session for a writing lab.
Extent of Accomplishments:
Hopefully, next year all staff will be able to participate.

Student Life Objective 12.3.1.0.1: Student leaders will attend workshops that improve their ability to work within our division and as mentors to other students. This will be measured by student participation in these activities.
Accomplishment Extent: Objective Met
Not only were these conferences attended but students came back with new ideas and generated new clubs, new activities or new information was disseminated to students via events, Byline and Log.
Assessment Tools Used:
Student government and club leaders attended the Northwest Leadership Conference in November and the Oregon Community College Student Association winter workshop in January. 10 students attended the Oregon Diversity Institute in November. RCC students attended the Oregon Students of Color Conference in the fall. Club Latino members attended the Caesar Chavez Conference in March.
12.4: Supervisors will annually review and update professional development plans for both full-time employees and those part-time employees at 35% or greater.
12.5: The college will maintain and strengthen the collaborative collective- bargaining processes through communications at regularly scheduled meetings.