Long-Range Goal 1: The college will expand instruction and service to meet the needs of the entire district.
1.1: By the year 2004-05, the college will have an enrollment of approximately 5100 FTE, reflecting a projected 2% annual growth, serving an unduplicated head count of 20,400.
Human Resources & College Advancement Goal 1.1.1: The division will expand the services it provides throughout the district, to the public and to the various departments of the college.
Community Relations Goal 1.1.1.0.1: To understand and serve the needs of Rogue Community College external customers (district patrons, students, business and industry, educational partners, and legislators.)
1.1.1.0.1.1: The Community Relations Team will strengthen its understanding of customer’s needs by developing new processes for the exchange of information.
Accomplishment Extent: Objective Partially Met
Accessed data from student focus group conducted by SOU regarding reasons students transfer from RCC to SOU. Accessed information from student satisfaction survey. Collected and used information from community satisfaction survey. Received significant feedback from staff/students on college publications. Worked with Student Services and Internet Department to create Web-based community events calendar.
Assessment Tools Used:
Feedback received from staff about The LOG via e-mails, phone and survey form in newsletter. Staff members requested more information about co-workers to be included in LOG. Numerous requests received to place events on community events calendar.
Extent of Accomplishments:
: By the end of spring term 2002, the department will establish a Community Relations Website to gather information that is of value for understanding customer needs
Unexpected Results:
N/A
This was a significant achievement

1.1.1.0.1.2: The Community Relations Team will continue promoting partnerships with SOU and OIT.
Accomplishment Extent: Objective Met
Joint marketing conducted with SOU to promote transfer from RCC to SOU. Developed Rogue Matters (community partners newsletter) mailing list of over 1000 people, including legislators, local business owners and local government entities.
Assessment Tools Used:
Student feedback on ease of transfer to SOU from RCC received through interviews. Number of transfer students from RCC to SOU has increased by (XXXXXXXXX).Positive feedback received regarding Rogue Matters
Extent of Accomplishments:
N/A
Unexpected Results:
N/A
This was a significant achievement

1.1.1.0.1.3: The Community Relations Team will support the President’s Office in carrying out a community-wide capital campaign and/or bond levy in November 2002 to develop a Table Rock Campus and/or Technical Training Center in White City.
Accomplishment Extent: Objective Met
Community Relations Team supported President’s Office by serving on the Bond Levy Team. Developed action plan/timeline for capital campaign. Helped design, contract for and publicize community survey to determine odds and issues. Created PowerPoint presentation for Community Leaders Forum. Produced election information piece that was mailed to 81,000 voters in Jackson County. Drafted op ed piece for President’s Office. Spoke about levy to community service groups. Notified staff and faculty about election restrictions for public employees.
Assessment Tools Used:
Above described projects completed and well-received by the community.
This was a significant achievement

1.1.1.0.1.4: The Community Relations Team will continue promoting Redwood and Riverside campuses regarding growth, activities, and programs.
Accomplishment Extent: Objective Met
Produced TV ads promoting transfer from RCC to SOU, aired Truck Driver Training TV ads, promoted Business Technology program in Schedule of Classes and Women in Business section of Mail Tribune. Provided ERC with marketing materials. Increased distribution of The Log and Rogue Matters.
Assessment Tools Used:
N/A
Extent of Accomplishments:
N/A
Unexpected Results:
N/A
Community Relations Goal 1.1.1.0.2: To improve the effectiveness of college marketing efforts and events.
1.1.1.0.2.1: The Community Relations Team will collaborate in the development of a marketing and communications plan.
Accomplishment Extent: Objective Met
Marketing Plan Steering Committee formed; six subcommittees addressing curriculum and delivery, external relations, recruitment, enrollment and retention, internal relations, and finance each conducted an institutional audit and analysis of marketing efforts. Plan developed, written, and presented to President’s Council, Implementation begins FY 2002-03 with review to follow.
Assessment Tools Used:
The plan was completed with objectives being incorporated into Community Relations work plan and that of other departments/division.
Extent of Accomplishments:
N/A
Unexpected Results:
Development of the Marketing Plan was a collaborative effort, which facilitated several new working relationships.
This was a significant achievement

1.1.1.0.2.2: The Community Relations Team will market alternative access to classes and new registration technologies.
Accomplishment Extent: Objective Met
Online registration, phone registration and distance learning (Web-based classes, telecourses) promoted through Schedule of Classes, press releases, ads and on RCC TV.
Assessment Tools Used:
The volume of material produce is one measure; another is that distance education enrollment is up 60 percent; Web-based registration is up 6.767 percent from the previous year and telephone registration is up 67.8 percent.
Extent of Accomplishments:
N/A
Unexpected Results:
N/A

1.1.1.0.2.3: The Community Relations Team will establish priorities for allocation of resources available for marketing, publications, and community events.
Accomplishment Extent: Objective Partially Met
We have collected two years of data regarding resource allocation for marketing purposes. Along with goal-setting and development of a marketing plan, this data has allowed us to establish priorities and has contributed to better budgeting.
Assessment Tools Used:
Developed budget for each advertising media used.
Extent of Accomplishments:
Will continue to refine budgeting of marketing dollars; will continue to promote cost sharing with other departments for department-specific projects.
1.2: The growth in services and instructional delivery will accommodate an additional 100 FTE, serving an additional unduplicated headcount of 400, in the year 2001-02.
Human Resources & College Advancement Goal 1.2.1: The division will expand the services it provides throughout the district, to the public and to the various departments of the college.
Human Resources Goal 1.2.1.0.1: Human Resources will expand staff and services to accommodate increased growth of RCC.
1.2.1.0.1.1: Develop budget for benefits person.
Accomplishment Extent: Objective Partially Met
Budget was developed for the position and presented to Executive Team. Development included identification of appropriate salary and grouping, and calculation of benefits cost. It is currently not funded.

1.2.1.0.1.2: Consolidate benefits by hiring a full-time benefits person in the Human Resources department.
Accomplishment Extent: Objective Partially Met
Since the proposal was not funded, Human Resources is now working with Administrative Services to co-manage benefits. Discussions about additional staff are continuing.

1.2.1.0.1.3: Reorganize workload of existing Human Resources staff.
Accomplishment Extent: Objective Partially Met
Intermediate Secretary is processing all job openings, data base management and reports. Human Resources Manager is co-chairing Staff Development and College Events committee and the Health and Wellness committee. Administrative Secretary is taking minutes for FAMAT and Staff Development and College Events committees, and is processing unemployment claims and criminal history verifications.
Long-Range Goal 2: The college will pursue additional sources of funding.
2.1: The amount of funding coming from non-traditional sources such as grants, private sources and collaborative efforts, will increase over 1999-00’s baseline by 10% in 2001-02.
2.2: The college will develop a strategy for a successful bond levy for 2002-05.
2.3: The college will involve the RCC Board, students and college leadership committees in development of a legislative strategy for the 2003 session for enhanced funding of Rogue Community College.
2.4: Through a collaborative effort among the RCC Foundation, volunteers, college faculty, staff and students, a community-wide capital campaign will be carried out throughout the district in 2001-04.
Long-Range Goal 3: The college will develop and maintain appropriate facilities throughout the district.
3.1: RCC will continue to develop RVC as a major urban campus in downtown Medford, with a library expansion effort implemented jointly with Jackson County by the end of the year 2002.
3.2: Facilities in Josephine County will be enhanced. A master planning effort for facilities in Josephine County, including a high-quality downtown facility and improvements to the Redwood Campus will be initiated by Spring 2002.
Human Resources & College Advancement Goal 3.2.1: The division will respond to growing demand for its services by increasing access to full service locations in Jackson and Josephine Counties.
Community Relations Goal 3.2.1.0.1: To understand and serve the needs of Rogue Community College customers.
3.2.1.0.1.1: The Community Relations Team will strengthen its understanding of customer’s needs by developing new processes for the exchange of information.
Accomplishment Extent: Objective Partially Met
Accessed data from student focus group conducted by SOU regarding reasons students transfer from RCC to SOU. Accessed information from student satisfaction survey. Collected and used information from community satisfaction survey. Received significant feedback from staff/students on college publications. Worked with Student Services and Internet Department to create Web-based community events calendar.
Assessment Tools Used:
Feedback received from staff about The LOG via e-mails, phone and survey form in newsletter. Staff members requested more information about co-workers to be included in LOG. Numerous requests received to place events on community events calendar.
Extent of Accomplishments:
By the end of spring term 2002, the department will establish a Community Relations Website to gather information that is of value for understanding customer needs.
Unexpected Results:
N/A
This was a significant achievement

3.2.1.0.1.2: The Community Relations Team will continue promoting partnerships with SOU and OIT.
Accomplishment Extent: Objective Met
Joint marketing conducted with SOU to promote transfer from RCC to SOU. Developed Rogue Matters (community partners newsletter) mailing list of over 1000 people, including legislators, local business owners and local government entities.
Assessment Tools Used:
Student feedback on ease of transfer to SOU from RCC received through interviews. Number of transfer students from RCC to SOU has increased by (XXXXXXXXX).Positive feedback received regarding Rogue Matters.
Extent of Accomplishments:
N/A
Unexpected Results:
N/A
This was a significant achievement

3.2.1.0.1.3: The Community Relations Team will support the President’s Office in carrying out a community-wide capital campaign and/or bond levy in November 2002 to develop a Table Rock Campus and/or Technical Training Center in White City.
Accomplishment Extent: Objective Met
Community Relations Team supported President’s Office by serving on the Bond Levy Team. Developed action plan/timeline for capital campaign. Helped design, contract for and publicize community survey to determine odds and issues. Created PowerPoint presentation for Community Leaders Forum. Produced election information piece that was mailed to 81,000 voters in Jackson County. Drafted op ed piece for President’s Office. Spoke about levy to community service groups. Notified staff and faculty about election restrictions for public employees.
Assessment Tools Used:
Above described projects completed and well-received by the community
This was a significant achievement

3.2.1.0.1.4: The Community Relations Team will continue promoting Redwood and Riverside campuses regarding growth, activities, and programs.
Accomplishment Extent: Objective Met
Produced TV ads promoting transfer from RCC to SOU, aired Truck Driver Training TV ads, promoted Business Technology program in Schedule of Classes and Women in Business section of Mail Tribune. Provided ERC with marketing materials. Increased distribution of The Log and Rogue Matters.
Assessment Tools Used:
N/A
Extent of Accomplishments:
N/A
Unexpected Results:
N/A
Human Resources Goal 3.2.1.0.1: Human Resources will improve service and improve efficiencies by reconfiguring Human Resources department facilities.
3.2.1.0.1.1: Co-locate with similar services, e.g. student employment; community relations; benefits/risk management; security/campus safety.
Accomplishment Extent: Objective Not Met
This is an ongoing objective that is included in 2002-2003 departmental goals.
Extent of Accomplishments:
This is a continuing objective in the new goals for 2002-03 and we will continue to assess what the right groupings might be; for example, payroll, student employees, institutional research, and benefits.

3.2.1.0.1.2: Combined with similar service areas, create a dedicated one-stop HR facility. Utilize shared common areas and functions for increased efficiency ( e.g. reception area interview rooms, office equipment, clerical staff, etc.).
Accomplishment Extent: Objective Not Met
Extent of Accomplishments:
A dedicated one-stop HR facility is an objective that is continued in 2002- 03 departmental goals. It is a very high priority to provide a single location for common functions.
This was a significant achievement
3.3: A third campus will be developed by 2004-2005, offering an emphasis on technical programs, full service to students, and extensive support to business and workforce development including sufficient facilities to accommodate 1000 FTE.
Long-Range Goal 4: Beyond campus-based programs, the college will expand learning services to meet a variety of expressed needs to help build, strengthen, enrich, and diversify the communities of the district.
4.1: The college will provide or seek means to expand business development support services in both counties.
4.2: The college will collaboratively support planning and development of services to implement the Workforce Investment Act regionally and statewide.
4.3: The college will provide or seek means to expand workforce-training services throughout the district.
4.4: The college will maintain and expand community-learning centers providing opportunities for basic skills and other learning services throughout the district at strategic locations.
Long-Range Goal 5: A distinctive program base will be defined and developed at each college campus.
5.1: The college will begin implementation of a distinct program location strategy, in fall 2001, to strengthen vocational training and program identities at the Redwood Campus, Riverside Campus and the third campus to be developed in Jackson County.
Human Resources & College Advancement Goal 5.1.1: The division will provide comprehensive, efficient, high-quality service on behalf of the internal and external customers it serves.
Community Relations Goal 5.1.1.0.1: To understand and serve the needs of Rogue Community College customers.
5.1.1.0.1.1: The Community Relations Team will strengthen its understanding of customer’s needs by developing new processes for the exchange of information.
Accomplishment Extent: Objective Partially Met
Accessed data from student focus group conducted by SOU regarding reasons students transfer from RCC to SOU. Accessed information from student satisfaction survey. Collected and used information from community satisfaction survey. Received significant feedback from staff/students on college publications. Worked with Student Services and Internet Department to create Web-based community events calendar.
Assessment Tools Used:
Feedback received from staff about The LOG via e-mails, phone and survey form in newsletter. Staff members requested more information about co-workers to be included in LOG. Numerous requests received to place events on community events calendar
Extent of Accomplishments:
By the end of spring term 2002, the department will establish a Community Relations Website to gather information that is of value for understanding customer needs.
Unexpected Results:
N/A
This was a significant achievement

5.1.1.0.1.2: The Community Relations Team will continue promoting partnerships with SOU and OIT.
Accomplishment Extent: Objective Met
Joint marketing conducted with SOU to promote transfer from RCC to SOU. Developed Rogue Matters (community partners newsletter) mailing list of over 1000 people, including legislators, local business owners and local government entities.
Assessment Tools Used:
Student feedback on ease of transfer to SOU from RCC received through interviews. Number of transfer students from RCC to SOU has increased by (XXXXXXXXX).Positive feedback received regarding Rogue Matters.
Extent of Accomplishments:
N/A
Unexpected Results:
N/A
This was a significant achievement

5.1.1.0.1.3: The Community Relations Team will support the President’s Office in carrying out a community-wide capital campaign and/or bond levy in November 2002 to develop a Table Rock Campus and/or Technical Training Center in White City.
Accomplishment Extent: Objective Met
Ongoing. Community Relations Team supporthed Community Relations Team supported President’s Office by serving on the Bond Levy Team. Developed action plan/timeline for capital campaign. Helped design, contract for and publicize community survey to determine odds and issues. Created PowerPoint presentation for Community Leaders Forum. Produced election information piece that was mailed to 81,000 voters in Jackson County. Drafted op ed piece for President’s Office. Spoke about levy to community service groups. Notified staff and faculty about election restrictions for public employees.
Assessment Tools Used:
Above described projects completed and well-received by the community.
This was a significant achievement

5.1.1.0.1.4: The Community Relations Team will continue promoting Redwood and Riverside campuses regarding growth, activities, and programs.
Accomplishment Extent: Objective Met
Produced TV ads promoting transfer from RCC to SOU, aired Truck Driver Training TV ads, promoted Business Technology program in Schedule of Classes and Women in Business section of Mail Tribune. Provided ERC with marketing materials. Increased distribution of The Log and Rogue Matters.
Assessment Tools Used:
N/A
Extent of Accomplishments:
N/A
Unexpected Results:
N/A
Community Relations Goal 5.1.1.0.2: To improve the effectiveness of college marketing efforts and events.
5.1.1.0.2.1: The Community Relations Team will collaborate in the development of marketing and Communications plan.
Accomplishment Extent: Objective Met
Marketing Plan Steering Committee formed; six subcommittees addressing curriculum and delivery, external relations, recruitment, enrollment and retention, internal relations, and finance each conducted an institutional audit and analysis of marketing efforts. Plan developed, written, and presented to President’s Council, Implementation begins FY 2002-03 with review to follow.
Assessment Tools Used:
The plan was completed with objectives being incorporated into Community Relations work plan and that of other departments/division.
Extent of Accomplishments:
N/A
Unexpected Results:
Development of the Marketing Plan was a collaborative effort, which facilitated several new working relationships.
This was a significant achievement

5.1.1.0.2.2: The Community Relations Team will market alternative access to classes and new registration technologies.
Accomplishment Extent: Objective Met
Online registration, phone registration and distance learning (Web-based classes, telecourses) promoted through Schedule of Classes, press releases, ads and on RCC TV.
Assessment Tools Used:
The volume of material produce is one measure; another is that distance education enrollment is up 60 percent; Web-based registration is up 6.767 percent from the previous year and telephone registration is up 67.8 percent.
Extent of Accomplishments:
N/A
Unexpected Results:
N/A

5.1.1.0.2.3: The Community Relations Team will establish priorities for allocation of resources available for marketing, publications, and community events.
Accomplishment Extent: Objective Partially Met
We have collected two years of data regarding resource allocation for marketing purposes. Along with goal-setting and development of a marketing plan, this data has allowed us to establish priorities and has contributed to better budgeting.
Assessment Tools Used:
Developed budget for each advertising media used.
Extent of Accomplishments:
Will continue to refine budgeting of marketing dollars; will continue to promote cost sharing with other departments for department-specific projects.
Long-Range Goal 6: The college will maintain quality programs, services and affordable access.
6.1: The college will manage processes necessary to achieve increased effectiveness of service delivery while maintaining or improving efficiency and cost savings. President’s Council will select two to six critical processes annually and implement appropriate improvement efforts with progress reports to PC at designated intervals.
6.2: Rogue will maintain interdivisional planning efforts to improve student satisfaction rating regarding access to information about RCC to achieve a 4% improvement between the Riverside and Redwood campuses by winter of 2001, and parity by winter 2002.
6.3: The college will implement a review of issues identified in the Student Satisfaction Survey related to the RCC Riverside Campus with a report to President’s Council by fall 2001.
6.4: The result of the 2000-01 institutional self-study will be a favorable and successful accreditation outcome in fall 2001.
Long-Range Goal 7: The college will increase its efforts to recognize and serve a more diverse community.
Human Resources & College Advancement Goal 7.0.1: The division will contribute to collaborative processes at the college through effective communications, comprehensive new-employee orientations, and participation in appropriate deliberative bodies.
Community Relations Goal 7.0.1.0.1: To understand and serve the needs of Rogue Community College customers.
7.0.1.0.1.1: The Community Relations Team will strengthen its understanding of customer’s needs by developing new processes for the exchange of information.
Accomplishment Extent: Objective Met
Joint marketing conducted with SOU to promote transfer from RCC to SOU. Developed Rogue Matters (community partners newsletter) mailing list of over 1000 people, including legislators, local business owners and local government entities.
Assessment Tools Used:
Student feedback on ease of transfer to SOU from RCC received through interviews. Number of transfer students from RCC to SOU has increased by (XXXXXXXXX).Positive feedback received regarding Rogue Matters. The following questions are for
Extent of Accomplishments:
N/A
Unexpected Results:
N/A
This was a significant achievement

7.0.1.0.1.2: The Community Relations Team will continue promoting partnerships with SOU and OIT.
Accomplishment Extent: Objective Met
Joint marketing conducted with SOU to promote transfer from RCC to SOU. Developed Rogue Matters (community partners newsletter) mailing list of over 1000 people, including legislators, local business owners and local government entities.
Assessment Tools Used:
Student feedback on ease of transfer to SOU from RCC received through interviews. Number of transfer students from RCC to SOU has increased by (XXXXXXXXX).Positive feedback received regarding Rogue Matters.
Extent of Accomplishments:
N/A
Unexpected Results:
Student feedback on ease of transfer to SOU from RCC received through interviews. Number of transfer students from RCC to SOU has increased by (XXXXXXXXX).Positive feedback received regarding Rogue Matters.
This was a significant achievement

7.0.1.0.1.3: The Community Relations Team will support the President’s Office in carrying out a community-wide capital campaign and/or bond levy in November 2002 to develop a Table Rock Campus and/or Technical Training Center in White City.
Accomplishment Extent: Objective Met
Community Relations Team supported President’s Office by serving on the Bond Levy Team. Developed action plan/timeline for capital campaign. Helped design, contract for and publicize community survey to determine odds and issues. Created PowerPoint presentation for Community Leaders Forum. Produced election information piece that was mailed to 81,000 voters in Jackson County. Drafted op ed piece for President’s Office. Spoke about levy to community service groups. Notified staff and faculty about election restrictions for public employees.
Assessment Tools Used:
Above described projects completed and well-received by the community.
This was a significant achievement

7.0.1.0.1.4: The Community Relations Team will continue promoting Redwood and Riverside campuses regarding growth, activities, and programs.
Accomplishment Extent: Objective Met
Produced TV ads promoting transfer from RCC to SOU, aired Truck Driver Training TV ads, promoted Business Technology program in Schedule of Classes and Women in Business section of Mail Tribune. Provided ERC with marketing materials. Increased distribution of The Log and Rogue Matters.
Assessment Tools Used:
N/A
Extent of Accomplishments:
N/A
Unexpected Results:
N/A
Community Relations Goal 7.0.1.0.2: To reflect the diversity of RCC students and the community in college publications, marketing, and events.
7.0.1.0.2.1: The Community Relations Team will research and collaborate with appropriate organizations to improve the depiction of the region’s diversity in college publications and events.
Accomplishment Extent: Objective Partially Met
Staff members worked with representatives of the Cultural Diversity Task Force, with the International Education Committee, the Hispanic Interagency Committee, and Club Latino to promote programs and provide publicity, and to develop publications such as the Multicultural Resource Directory.
Assessment Tools Used:
Staff involvement with other organizations.
Extent of Accomplishments:
Continue to work toward improved depiction of diverse students and carry out research in new academic year.
Unexpected Results:
N/A
This was a significant achievement

7.0.1.0.2.2: Through college publications and events, the Community Relations Team will reflect the college’s culturally diverse student body.
Accomplishment Extent: Objective Met
Stories and photos used on college Catalog, Schedule of Classes, advertisements, and in press releases represented student body diversity. RCC photo depicting diverse student body (age, gender, ethnicity) used in RCC/SOU television advertisement. Department provided translation of appropriate materials for Hispanic community in Schedule of Classes, college Catalog, and for Civil Rights audit. Department promoted RCC Adult Basic Education program that provides training for non-English speaking supervisors of Bear Creek Crop.
Assessment Tools Used:
The department has not received any indication of any shortcoming of depiction of diversity in college publications. Our photo of 4 or 5 RCC students has been used in a postcard statewide to recruit university students in summertime. Also used in newspaper ads and television ads with SOU. Positive feedback.
Extent of Accomplishments:
N/A
Unexpected Results:
N/A
This was a significant achievement
Human Resources Goal 7.0.1.0.4: Human Resources department will contribute to the development of college-wide baseline data.
7.0.1.0.4.1: Develop data-base on staffing levels by type of employment and by year.
Accomplishment Extent: Objective Met
Intermediate Secretary has an up-to-date annual database that is part of an ongoing work plan in HR.

7.0.1.0.4.2: Prepare regular reports for President’s Council and Board of Education.
Accomplishment Extent: Objective Met
Reports are prepared and presented to President’s Council and Board of Education on a regular basis and as requested. Agenda items are routinely provided, and Ethnicity of Applicant Pool reports when requested. Data on the number of job applications received by Human Resources annually; for example 1298 in 2001; 1031 in 2000; 1649 in 1999; 1435 in 1998; 2660 in 1997; 1141 in 1996.

7.0.1.0.4.3: Conduct periodic salary surveys to compare regional averages to college salary schedules.
Accomplishment Extent: Objective Met
Human Resources completes faculty surveys annually for Rogue Community College and other Oregon community colleges.
7.1: Baseline data, such as regional demographics, current staffing levels and service will be developed.
7.2: The college will assign appropriate staff support to the development of the multi-cultural community at RCC.
7.3: The college will increase the number of multi-cultural students recruited and retained to more adequately reflect the needs of our region.
Long-Range Goal 8: The college will develop and maintain strong collaborative partnerships within our internal and external communities.
Human Resources & College Advancement Goal 8.0.1: The division will contribute to collaborative processes at the college through effective communications, comprehensive new-employee orientations, and participation in appropriate deliberative bodies.
Human Resources & College Advancement Goal 8.0.2: The division will continue to assess its procedures, assignments, and responsibilities to increase effectiveness and enhance customer service.
8.1: The college will encourage collaborative ventures and will annually compile a public report on such efforts.
8.2: An inter-divisional task force will pilot a regional Joint Certificate of Advance Mastery (CAM) project with all interested school districts with a progress report to RCC Board.
8.3: The college will expand/increase collaborative new training and other ventures across departments/divisions to the community at large.
Long-Range Goal 9: The college will strengthen its communication and participatory decision-making processes.
9.1: Deliberative bodies such as President’s Council, Executive Team, and/or Divisional Councils will develop three new mechanisms for college-wide communications in 2001-02.
9.2: President’s Council will annually review the effectiveness and appropriate role of the various college committees.
Long-Range Goal 10: The college will increase efforts to enrich student life, the learning environment, and foster individual responsibility and mutual respect.
10.1: A thorough Student Life Development Plan, developed in 2000-01, will be implemented as appropriate beginning in fall of 2001. The plan will include program development, cultural activities, representation, budget, staffing, and campus safety for a two-county college operation. The plan will be reviewed annually and measured against the student satisfaction survey results.
10.2: The current student rights and responsibilities statement will be more widely incorporated into all college processes and will be reviewed annually and updated as needed.
10.3: Appropriate campus committees and council will be encouraged to seek student input or representation and establish a baseline for future use.
10.4: Student-administrative focus groups will meet quarterly to encourage student, staff, management, and faculty collaboration.
10.5: Additional measurements of student involvement and satisfaction will be developed to complement the student satisfaction survey as measurement tools.
Long-Range Goal 11: The college will increase efforts in alternative access and learning opportunities.
Human Resources & College Advancement Goal 11.0.1: Through the effective fulfillment of its responsibilities, the Division will play a lead role in strengthening and developing the quality of college staff and faculty.
Community Relations Goal 11.0.1.0.2: To improve the effectiveness of College marketing efforts and events.
11.0.1.0.2.1: The Community Relations Team will collaborate in the development of a marketing and communications plan.
Accomplishment Extent: Objective Met
Marketing Plan Steering Committee formed; six subcommittees addressing curriculum and delivery, external relations, recruitment, enrollment and retention, internal relations, and finance each conducted an institutional audit and analysis of marketing efforts. Plan developed, written, and presented to President’s Council, Implementation begins FY 2002-03 with review to follow.
Assessment Tools Used:
The plan was completed with objectives being incorporated into Community Relations work plan and that of other departments/division.
Extent of Accomplishments:
N/A
Unexpected Results:
Development of the Marketing Plan was a collaborative effort, which facilitated several new working relationships.
This was a significant achievement

11.0.1.0.2.2: The Community Relations Team will market alternative access to classes and new registration technologies.
Accomplishment Extent: Objective Met
Online registration, phone registration and distance learning (Web-based classes, telecourses) promoted through Schedule of Classes, press releases, ads and on RCC TV.
Assessment Tools Used:
The volume of material produce is one measure; another is that distance education enrollment is up 60 percent; Web-based registration is up 6.767 percent from the previous year and telephone registration is up 67.8 percent.
Extent of Accomplishments:
N/A
Unexpected Results:
N/A

11.0.1.0.2.3: The Community Relations Team will establish priorities for allocation of resources available for marketing, publications, and community events.
Accomplishment Extent: Objective Partially Met
We have collected two years of data regarding resource allocation for marketing purposes. Along with goal-setting and development of a marketing plan, this data has allowed us to establish priorities and has contributed to better budgeting.
Assessment Tools Used:
Developed budget for each advertising media used.
Extent of Accomplishments:
Will continue to refine budgeting of marketing dollars; will continue to promote cost sharing with other departments for department-specific projects.
11.1: The college will increase alternative delivery of services and courses at a growth rate of 10% per year, if warranted by market demand, for the period 2002- 2005 measured against 1999-2000 baselines.
11.2: The college will determine the needs of, and increase opportunities for, those with learning disabilities and other special needs.
Long-Range Goal 12: The college will improve the quality of its staff and faculty as well as foster a safe, humane, and supportive working and learning environment.
12.1: An annual review of the use of professional growth funds will be carried out under the auspices of President’s Council.
12.2: At least three new policies, procedures and/or programs will be implemented in 2001-2004 to make RCC a more "family friendly" employer.
Human Resources & College Advancement Goal 12.2.1: Human Resources and College Advancement will support the establishment of a "family-friendly" atmosphere at Rogue Community College.
Community Relations Goal 12.2.1.0.1: To work effectively within the department and with colleagues.
12.2.1.0.1.1: The Community Relations Team will provide processes that encourage and facilitate cross-divisional information sharing.
Accomplishment Extent: Objective Met
Community Relations members are serving as liaisons with other college divisions, who provide information about their departments and/or programs. Informally, the department has developed contacts in various departments who share story ideas and information. The CR staff began work on a departmental Website. Also, the CR staff led a cross-divisional steering committee to develop an institutional marketing plan.
Assessment Tools Used:
Information sharing between CR and other departments continues to increase, resulting in wider coverage of various programs and events. To better inform other departments of the CR Department’s work, copies of news releases are sent to contacts college-wide. The marketing plan involved all areas of Rogue Community College. Production and graphics standards established, were presented to President’s Council, have bee posted on the Y Drive (All of RCC) and are being used by college staff. Further, a job-request form was developed to make the production process easier and more efficient.
Extent of Accomplishments:
N/A
Unexpected Results:
N/A
This was a significant achievement

12.2.1.0.1.2: The Community Relations Team will continue to work toward further development of team processes.
Accomplishment Extent: Objective Met
Held planning retreat to help build team processes and set goals. Staff worked as a team to develop processes to make work-flow smoother and more efficient. CR team members also worked on strengthening communication within department.
Assessment Tools Used:
Developed inter-office processes; effective communication; more efficient in allocating time and resources for projects. Developed a visual process (white board) to track job status, deadlines, etc.
Extent of Accomplishments:
N/A
Unexpected Results:
N/A
This was a significant achievement

12.2.1.0.1.3: The Community Relations Team will continue to strengthen professional development opportunities.
Accomplishment Extent: Objective Met
Ongoing
Assessment Tools Used:
Staff members attended professional conferences; training workshop and subscribed to technical magazines. Won a bronze medallion for RCC-SOU transfer program materials.
Extent of Accomplishments:
N/A
Unexpected Results:
N/A
This was a significant achievement

12.2.1.0.1.4: The Community Relations Team will develop an annual work plan to assist in budgeting time and staff.
Accomplishment Extent: Objective Met
Annual work plan developed to make job-flow more efficient.
Assessment Tools Used:
While not possible to totally avoid overlap of work assignments, annual plan helps spread jobs out more evenly, a necessity as college departments are increasingly turning to Community Relations for information and projects.
Extent of Accomplishments:
N/A
Unexpected Results:
N/A
This was a significant achievement
Human Resources Objective 12.2.1.0.1: Develop a college-wide wellness program.
Accomplishment Extent: Objective Met
HR Manager co-chairs Health and Wellness committee; Brown-Bag Lunches program has been instituted as well as a monthly health and wellness newsletter. A Health Risk Analysis program was also conducted for staff in the spring of 2002. Staff wellness-break activities are being planned for the summer of 2002.
Assessment Tools Used:
The variety of health and wellness programs instituted during the year have been well-received by staff. The newsletter has received many compliments for the timely and useful information it provides.

Human Resources Objective 12.2.1.0.2: Provide easy access to employee benefit information via website with appropriate links.
Accomplishment Extent: Objective Partially Met
HR staff refers staff to the employee benefit information website through a link on the RCC website.

Human Resources Objective 12.2.1.0.3: Implement a secure system for employees to manage their personal date (e.g. name, address, telephone number changes).
Accomplishment Extent: Objective Not Met
Extent of Accomplishments:
This is an ongoing objective to be done when the automation process is complete. It continues as an important objective in 2002-03 departmental goals.
12.3: College-sponsored training activity will include training on the use of technology in such areas as: communications and collaboration in decision- making; application computer systems to various office procedures; and increased effectiveness and productivity of college management, faculty and staff.
Human Resources & College Advancement Goal 12.3.1: Through the effective fulfillment of its responsibilities, the Division will play a lead role in strengthening and developing the quality of college staff and faculty.
Human Resources Goal 12.3.1.0.1: Human Resources will increase effectiveness and productivity of college management, faculty, and staff by appropriate application of technology.
12.3.1.0.1.1: Consolidate access to include Human Resources forms and procedures.
Accomplishment Extent: Objective Partially Met
HR department has met with Computer Services to provide information needed to develop online forms.

12.3.1.0.1.2: Establish a Human Resources kiosk in Jackson County.
Accomplishment Extent: Objective Not Met
Extent of Accomplishments:
The move of the physical location for the ERC necessitated the postponement of this objective. It is expected that this objective will be met upon the reopening of the ERC, by June 30, 2002.
This was a significant achievement

12.3.1.0.1.3: Continue to contribute to the Staff Development and College Events committee.
Accomplishment Extent: Objective Met
HR Manager is co-chair of this committee. Entire HR staff also actively participates as members of the committee and are responsible for inservice, staff picnic, holiday party, and ongoing staff development training.
This was a significant achievement

12.3.1.0.1.4: Establish a regular schedule for new employee orientation and utilize technology for its dissemination.
Accomplishment Extent: Objective Partially Met
A regular schedule has been established for new employee orientations. HR Manager is working with Media to develop a new employee orientation CD.

12.3.1.0.1.5: Continue to develop screening committee orientation and training.
Accomplishment Extent: Objective Met
HR department has expanded screening committee orientation to include health and safety issues, and Help Desk information. Health insurance benefit overview has been expanded. See objective 12.3.4 - #76 above.
This was a significant achievement

12.3.1.0.1.6: Provide training in safety, human rights, and sexual harassment issues through the use of technology.
Accomplishment Extent: Objective Partially Met
The new Employee Orientation contains the basic information for all employees when they begin their employment at RCC. The Staff Development Committee regularly schedules training opportunities either during the year or at one of the two all-staff Inservices.

12.3.1.0.1.7: Complete the management handbook and provide online access.
Accomplishment Extent: Objective Met
Management handbook has been completed and submitted to Board for approval. When approved, it will be placed online and will be reviewed at new management employee orientations.
This was a significant achievement

12.3.1.0.1.8: Compile a library of training videos (e.g. classified evaluation training, writing measurable goals, screening committee guidelines, health insurance, human rights, sexual harassment).
Accomplishment Extent: Objective Met
Training videos have been compiled and are in HR department.

12.3.1.0.1.9: Provide information electronically to appropriate staff regarding: new employees; resignations; transfers; promotions.
Accomplishment Extent: Objective Partially Met
12.4: Supervisors will annually review and update professional development plans for both full-time employees and those part-time employees at 35% or greater.
12.5: The college will maintain and strengthen the collaborative collective- bargaining processes through communications at regularly scheduled meetings.