Website Poll
How can we improve our automated answering (telephone) system?

1. Who are you? (staff, student, visitor) (required)
   Staff Student Visitor

2. When calling, what department do you call most often? (required)
   Admission/Registration
   Faculty Departments
   Staff & Services
   Financial Aid
   GED Testing
   Rogue Central Services
   Placement Testing
   Testing/Tutoring Center
   Other

3. When calling, what do you typically call about?
   

4. How often are you put on hold when you call and
   what has been the approximate wait time?
   

5. When you leave a voice message asking for a reply,
   do you receive a timely response?
   

6. What would you like our current system to
   be able to do that it doesn't do now?
   
   
   
7. Would an automated sytem work for you if it was efficient?
   

8. How can we improve your telephone experience?